
This entry-level Customer Care and Sales Advisor role at Sparklight focuses on supporting customers through billing inquiries, service scheduling, and product solutions. The position blends service and sales duties, requiring the employee to actively listen to customer needs, resolve issues empathetically, and identify opportunities to retain clients or upsell services. Key responsibilities include managing inbound calls and tickets, handling account changes, and meeting sales activity goals. The role appeals to those seeking a collaborative environment with a neighborly culture, offering immediate health benefits, a 401(k) match, and tuition reimbursement. It provides clear pathways for career advancement within a team that values diversity and community impact.






