
The Director of Communications role leads the IAED-accredited Communication Center for Bell Ambulance, a major EMS provider handling over 130,000 annual calls in Milwaukee. This position oversees 24/7 dispatch operations, manages Traumasoft CAD systems, and drives continuous improvement in response times and resource allocation. Key responsibilities include establishing robust quality assurance programs, developing comprehensive training systems for dispatch personnel, and fostering a just culture that prioritizes accountability and professional growth. The role appeals to leaders seeking to impact critical emergency services within a collaborative, client-oriented organization that values respect and fairness. The position is based on-site in Milwaukee, Wisconsin.












