
The Senior Technician, Managed Services role supports a team within a nationally recognized Managed Service Provider, serving small and mid-market businesses. Key responsibilities include resolving escalated technical incidents, troubleshooting complex hardware and software issues across Windows and network environments, and mentoring junior technicians. The position requires coordinating with cross-functional teams and providing emergency onsite support when necessary. This opportunity appeals to problem solvers seeking a collaborative culture that values ownership and continuous learning. The role offers a dynamic environment with opportunities for professional growth, comprehensive training, and a supportive benefits package.













