Jobs at Sidney Regional Medical Center

This full-time Certified Medical Assistant role supports the Durham behavioral health clinic team at Carolina Outreach, focusing on delivering compassionate care to children, families, and adults. Key responsibilities include performing clinical tasks such as phlebotomy, vital sign monitoring, and medication administration, while also managing medication inventories, coordinating prescription refills, and assisting with telepsychiatry sessions. The position offers a collaborative environment where employees are supported rather than overloaded, providing flexibility to shape schedules and opportunities for professional growth within a mission-driven organization. The role requires a CCMA or AAMA certification and involves occasional travel to other clinic locations to ensure consistent patient care across sites.

This remote French Speaking Customer Service Representative role supports a rapidly expanding global business services firm by delivering multilingual customer experience solutions. The position involves managing high-volume inquiries across phone, email, and chat channels, resolving technical and account issues, and maintaining accurate records within CRM platforms. Key responsibilities include troubleshooting customer problems, escalating complex cases, and meeting performance targets for quality and productivity. The role appeals to candidates seeking a career within a dynamic, tech-enabled organization that values continuous learning and offers a flexible work-from-home environment. Success in this position requires fluency in both French and English, strong problem-solving abilities, and experience in a fast-paced call center setting.

The Training Lead role at MCI, based in Wichita, KS, oversees the full learning strategy and delivery experience for a team of approximately 50 agents within a rapidly expanding global business services organization. Key responsibilities include designing and leading comprehensive onboarding programs, facilitating blended training formats such as virtual classrooms and self-paced modules, and partnering with the Quality team to develop targeted interventions that address performance gaps. The position also involves maintaining up-to-date training materials and measuring program effectiveness through data analysis. This opportunity appeals to professionals seeking a dynamic environment with a strong focus on continuous learning, internal career growth, and a collaborative culture that values employee development and recognition.

The Call Center Supervisor role at MCI involves leading a team of 15 to 25 customer service agents within a fast-growing, tech-enabled business services organization. Key responsibilities include coaching staff on service standards, monitoring performance metrics and KPIs, managing workforce scheduling, and driving revenue through sales opportunities. The position requires overseeing hiring, payroll accuracy, and quality assurance strategies to ensure operational excellence. This opportunity appeals to motivated leaders seeking career growth within a globally expanding company that values continuous learning and professional development. The role is based in Savannah, Georgia, and offers a dynamic environment focused on fostering a culture of accountability and continuous improvement.