MV Transportation

The Call Center Trainer role at MV Transportation supports the Call Center Manager in overseeing operations and ensuring contract compliance with customer service standards. Key responsibilities include supervising staff, identifying training needs, monitoring call quality to minimize errors, and assisting with complex customer inquiries. This position appeals to candidates seeking a supportive environment that prioritizes safety and staff development, offering comprehensive healthcare, retirement benefits including a pension, and paid time off. The role requires a varied schedule and involves working closely with a team to recruit and develop reliable service personnel.

The Call Center Trainer role at MV Transportation involves supporting the Call Center Manager in overseeing daily operations and ensuring contract compliance with customer service standards. Key responsibilities include supervising staff, identifying training needs, monitoring call quality to minimize errors, and assisting with complex customer inquiries. This position appeals to candidates seeking a leadership opportunity within a safety-focused environment that values staff development and reliable service delivery. The role requires proficiency with Trapeze software and Microsoft Office, along with the ability to manage multiple projects on a varied schedule.

The Vice President, Insurance Defense Counsel is a senior legal leadership role within the Risk and Operations departments, responsible for overseeing a nationwide portfolio of complex insurance defense and commercial liability matters. Key responsibilities include managing high-exposure litigation from investigation through trial, coordinating with insurance carriers and brokers, and advising executive leadership on risk mitigation strategies. The position serves as a strategic partner to the C-suite, driving consistency across the national docket and implementing proactive claims prevention initiatives. This opportunity appeals to seasoned litigation experts seeking to influence enterprise-level decision-making in a highly regulated transportation environment. The role offers the chance to lead significant incident responses and develop systemic risk trends while working within a collaborative culture that values executive judgment and business-focused legal guidance.