Store Parts Professional
Not Disclosed•Full-TimeOn-site
location_on6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States
About NAPA
NAPA is a Parts Store and so much more! We are driven to have the best people on our team to get the right parts to the right place at the right time. As a Fortune 200 company, we offer a stable environment with a "family" feel, fostering a culture that works hard yet takes care of its employees.
About the Role
As a Parts Professional, you will be the vital link between our customers and the parts they need. You provide prompt and courteous service to all customers over the telephone, in the store, or at a dealer's shop. Your day involves looking up parts applications in catalogs or the POS system and processing orders with a high degree of accuracy and efficiency.
You will serve as a resource for advice to other store personnel, assisting and advising customers on how to best meet their needs, often dealing with questions and problems of a highly technical nature. This role requires exhibiting a thorough knowledge of products, performance standards, warranties, sales programs, and operating policies.
A Day in the Life
Your day will be dynamic and customer-focused. You will implement appropriate sales practices, such as greeting customers, demonstrating product knowledge, and quickly understanding their needs. Maintaining customer satisfaction is key; you will serve all customers, secure the right part, and resolve any issues that arise.
You will demonstrate a professional attitude, conduct, and appearance while maintaining your POS computer abilities by learning and applying catalog and system usage. You will also practice asset security and loss prevention controls while understanding the store's pricing methods. Additionally, you will provide sales support functions by processing stock orders, reporting overages or shortages, and ensuring the good appearance of the store and displays.
Why Join Us
NAPA offers outstanding health benefits and a 401K plan. We provide opportunities for accessing multiple career paths and ongoing development, supported by leaders and your team. If you enjoy working with people in a fast-paced setting and want to be part of a company that values its employees, this may be the right place for you.
Hiring Process
If you are not the right fit for this specific role but are interested in a future opportunity, we encourage you to join our Talent Community at jobs.genpt.com or create an account to set up email alerts for new job postings that meet your interests.
Equal Opportunity Employer
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience, and conduct and other legitimate business reasons.
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Skills, education and keywords
Skills: Ase Parts Specialist, Tams Point-Of-Sale System, Manual Transmission.
Education: High School Diploma, or equivalent, required.
Frequently asked questions about Store Parts Professional at Genuine Parts Company
What does a Store Parts Professional at Genuine Parts Company do?expand_more
Day-to-day, the Store Parts Professional at Genuine Parts Company will implement sales practices including greeting customers and demonstrating product knowledge; advise customers on product selection, warranties, and sales programs to meet their needs; process stock orders, report merchandise discrepancies, and maintain store display appearance; and process customer orders efficiently while resolving technical questions and problems.
What are the requirements for this Store Parts Professional role?expand_more
To qualify for the Store Parts Professional at Genuine Parts Company position, applicants should have: High School Diploma or equivalent; ASE Parts Specialist (automotive) certification; Ability to operate manual transmission vehicle; Functional literacy to recognize part numbers and line codes; and Ability to work retail hours at assigned locations.
Where is the Store Parts Professional role at Genuine Parts Company located?expand_more
Store Parts Professional at Genuine Parts Company is based in 6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States. This is a on-site role.