Sr. Director - Success Operations and Strategy
Not Disclosed•Full-TimeOn-site
location_on301, Union Street, Central Business District, Belltown, Seattle, King County, Washington, 98101, United States
About F5
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Work location
Work model: On-site
301, Union Street, Central Business District, Belltown, Seattle, King County, Washington, 98101, United States
Seattle, Washington
Key Responsibilities
- check_circleLead activities of the customer success functional group through subordinate directors and managers
- check_circleDevelop and provide strategy, vision, and direction impacting product, sales, and customer service functions
- check_circleIdentify and evaluate fundamental issues with current customer success practices and tools to drive improvement
- check_circleOversee customer success teams to develop new methods for driving customer loyalty and sustainable business growth
- check_circleAccountable for function financial results and client renewal and retention outcomes
- check_circlePartner with executive leadership to define the customer success role in achieving cohesive company goals
- check_circleInteract with internal and external executive management to negotiate critical matters and advocate for customer-centric initiatives
Benefits & Perks
check_circleIncentive compensation, bonus, and restricted stock units
Similar Job Opportunities
Frequently asked questions about Sr. Director - Success Operations and Strategy at F5
What does a Sr. Director - Success Operations and Strategy at F5 do?expand_more
In this Sr. Director - Success Operations and Strategy at F5 role, you will lead activities of the customer success functional group through subordinate directors and managers; develop and provide strategy, vision, and direction impacting product, sales, and customer service functions; identify and evaluate fundamental issues with current customer success practices and tools to drive improvement; and oversee customer success teams to develop new methods for driving customer loyalty and sustainable business growth.
Where is the Sr. Director - Success Operations and Strategy role at F5 located?expand_more
Sr. Director - Success Operations and Strategy at F5 is based in 301, Union Street, Central Business District, Belltown, Seattle, King County, Washington, 98101, United States. This is a on-site role.
Is this Sr. Director - Success Operations and Strategy job remote, hybrid, or on-site?expand_more
F5 has listed this Sr. Director - Success Operations and Strategy role as on-site.
How much experience is required for this Sr. Director - Success Operations and Strategy role?expand_more
Candidates for Sr. Director - Success Operations and Strategy at F5 should have executive.
What category does the Sr. Director - Success Operations and Strategy role belong to?expand_more
Sr. Director - Success Operations and Strategy at F5 is part of the sales job category on Recrutus.