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  1. Home
  2. chevron_right
  3. retail
  4. chevron_right
  5. Shift Lead
Walgreens logo

Shift Lead

Not Disclosed•Full-TimeOn-site

location_onCampbell Elementary School, South Main Avenue, West Central, Springfield, Greene County, Missouri, 65806, United States

Apply Now

About the Role

As a Shift Lead at Walgreens, you serve as the vital link between management and the team during overnight hours. In the absence of store leadership, you are entrusted with the responsibility of opening and closing the store, ensuring all systems are started, and preparing the floor and stockroom for the business day. This role is designed for individuals who thrive in a fast-paced environment and are passionate about delivering a distinctive, delightful customer experience even during off-peak hours.

You will model and share customer service best practices, engaging with customers and patients by greeting them, offering assistance, and resolving issues to ensure satisfaction. Your day involves managing cash handling, processing returns and refunds, and maintaining accurate inventory counts. You will also assist in coaching team members on warehouse and vendor ordering processes, ensuring compliance with state and local laws regarding regulated products, and maintaining a clean, orderly store environment.

Hiring Process

To apply, please submit your resume through the official Walgreens careers portal. The actual compensation offered will depend on a variety of factors including geography, skills, abilities, education, experience, and other relevant factors. This role will remain open until filled. For a complete list of benefits, please visit jobs.walgreens.com/benefits.

Equal Opportunity Employer

Walgreens is an Equal Opportunity Employer, including disability/veterans. We consider employment of qualified applicants with arrest and conviction records. We are committed to maintaining respectful relationships with all team members and complying with all company policies and procedures.

Work location

Work model: On-site

location_on

Campbell Elementary School, South Main Avenue, West Central, Springfield, Greene County, Missouri, 65806, United States

Springfield, Missouri

Key Responsibilities

  • check_circleOpen and close the store in the absence of management, including system start-ups and cash handling

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Frequently asked questions about Shift Lead at Walgreens

What does a Shift Lead at Walgreens do?expand_more
In this Shift Lead at Walgreens role, you will open and close the store in the absence of management, including system start-ups and cash handling; process product returns, order voids, customer refunds, and cash drops to the safe; ensure compliance with state and local laws regarding regulated products like alcohol and tobacco; and register all sales transactions and maintain records of scanning errors and price verifications.
What are the requirements for this Shift Lead role?expand_more
To qualify for the Shift Lead at Walgreens position, applicants should have: One year of prior leadership, supervisory, or retail key holder work experience; Fluent in reading, writing, and speaking English; and Valid PTCB certification or pharmacy license as required by state.
Where is the Shift Lead role at Walgreens located?expand_more
Shift Lead at Walgreens is based in Campbell Elementary School, South Main Avenue, West Central, Springfield, Greene County, Missouri, 65806, United States. This is a on-site role.
Is this Shift Lead job remote, hybrid, or on-site?expand_more
Walgreens has listed this Shift Lead role as on-site.
bookmark
  • check_circleProcess product returns, order voids, customer refunds, and cash drops to the safe
  • check_circleEnsure compliance with state and local laws regarding regulated products like alcohol and tobacco
  • check_circleRegister all sales transactions and maintain records of scanning errors and price verifications
  • check_circleMaintain accurate inventory counts across basic departments, stockroom, and overstock locations
  • check_circleServe as a liaison between management and team members to communicate tasks and report issues
  • check_circleEngage customers by greeting them and resolving issues to ensure a positive experience
  • check_circleEnsure store cleanliness and orderly appearance by requesting repairs as needed
  • check_circleCoach team members on warehouse and vendor ordering processes and delivery procedures
  • check_circleAssist managers in reviewing order exceptions and managing reverse logistics activities
  • check_circleAssist with bookkeeping activities including cash reports, counts, ledgers, and bill payments
  • check_circlePerform basic department pricing, make daily price changes, and ensure proper signage display
  • Requirements

    • verifiedOne year of prior leadership, supervisory, or retail key holder work experience
    • verifiedFluent in reading, writing, and speaking English
    • verifiedValid PTCB certification or pharmacy license as required by state

    Nice to Have

    Knowledge of store inventory control.

    Walgreens logo
    Company

    Walgreens

    Industry

    retail

    View company profilearrow_forwardlanguageWebsite
    Quick Overview

    Experience

    1+ yrs (Lead)

    Job Type

    Full-Time

    Skills Required

    PTCB CertificationPharmacy LicenseEnglish
    How much experience is required for this Shift Lead role?
    expand_more
    Shift Lead at Walgreens typically requires 1+ years of relevant experience at the lead level.
    What skills do you need for the Shift Lead role at Walgreens?expand_more
    Key skills for Shift Lead at Walgreens include PTCB Certification; Pharmacy License; and English.
    What category does the Shift Lead role belong to?expand_more
    Shift Lead at Walgreens is part of the retail job category on Recrutus.
    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
    Top states
    Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in VirginiaJobs in North CarolinaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsSales jobsHospitality & Catering jobsAccounting & Finance jobs
    Popular skills
    CDL A jobsExcel jobsEnglish jobsMicrosoft Office jobs
    Featured employers
    Company
    About usFAQContactPrivacy policy

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    US privacy notice
    Accessibility