Shift Lead
Not Disclosed•Full-TimeOn-site
location_on1515, Park Avenue Northeast, Salem, Marion County, Oregon, 97301, United States
About the Role
As a Key Holder, you serve as a vital extension of store management, ensuring the business runs smoothly in their absence. You are responsible for the full operational cycle of the store, from opening and closing procedures to managing cash handling, inventory accuracy, and team coordination. This role is designed for a leader who thrives in a fast-paced retail environment and is passionate about delivering a distinctive customer experience.
Your day involves more than just transactions; you model and share customer service best practices with the entire team. By greeting customers, offering proactive assistance, and resolving issues, you help create a delightful environment for every shopper. You also act as a liaison between management and the team, communicating tasks and reporting feedback when leadership is not present.
Beyond customer interaction, you play a key role in store operations. You manage inventory counts, assist with vendor deliveries, and ensure compliance with state and local regulations regarding regulated products. You also support the team in maintaining a clean, orderly store environment and adhere to strict safety and security protocols, including bag checks and cash handling procedures.
Hiring Process
This role remains open until filled. Interested candidates are encouraged to apply directly through the careers portal to review full benefits and compensation details.
Equal Opportunity Employer
Walgreens is an Equal Opportunity Employer, including disability and veterans. We consider employment of qualified applicants with arrest and conviction records. We are committed to fostering a diverse and inclusive workplace where all team members can thrive.
Work location
Work model: On-site
1515, Park Avenue Northeast, Salem, Marion County, Oregon, 97301, United States
Salem, Oregon
Key Responsibilities
- check_circleOpen and close the store in the absence of management, including system start-ups and cash handling
- check_circleProcess product returns, order voids, customer refunds, and cash drops to the safe
- check_circleRegister all sales on assigned cash register and maintain records of scanning errors and price verifications
- check_circleMaintain accurate inventory counts for basic departments, stockroom, and overstock locations
- check_circleEnsure compliance with state and local laws regarding regulated products like alcohol and tobacco
- check_circleEvaluate and develop store displays including promotional, seasonal, and sale merchandise
- check_circleSeparate food items and assist in stock rotation using the first in, first out method
- check_circleEngage customers by greeting them and resolving issues to ensure a positive experience
- check_circleEnsure store cleanliness and orderly appearance by performing exterior and interior maintenance
- check_circleServe as a liaison between management and team members by communicating tasks when managers are absent
- check_circleManage basic department pricing, make daily price changes, and ensure proper signage is displayed
- check_circleCoach team members on warehouse and vendor ordering processes and delivery procedures
Requirements
- verifiedOne year of prior leadership, supervisory, or retail key holder work experience
- verifiedMust be fluent in reading, writing, and speaking English
- verifiedValid PTCB certification or pharmacy license as required by state
Nice to Have
Knowledge of store inventory control.
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Frequently asked questions about Shift Lead at Walgreens
What does a Shift Lead at Walgreens do?expand_more
A Shift Lead at Walgreens is responsible for the following: Open and close the store in the absence of management, including system start-ups and cash handling; Process product returns, order voids, customer refunds, and cash drops to the safe; Register all sales on assigned cash register and maintain records of scanning errors and price verifications; and Maintain accurate inventory counts for basic departments, stockroom, and overstock locations.
What are the requirements for this Shift Lead role?expand_more
Walgreens is looking for candidates who meet the following requirements: One year of prior leadership, supervisory, or retail key holder work experience; Must be fluent in reading, writing, and speaking English; and Valid PTCB certification or pharmacy license as required by state.
Where is the Shift Lead role at Walgreens located?expand_more
Shift Lead at Walgreens is based in 1515, Park Avenue Northeast, Salem, Marion County, Oregon, 97301, United States. This is a on-site role.
Is this Shift Lead job remote, hybrid, or on-site?expand_more
Walgreens has listed this Shift Lead role as on-site.
How much experience is required for this Shift Lead role?expand_more
Shift Lead at Walgreens typically requires 1+ years of relevant experience at the mid level level.
What skills do you need for the Shift Lead role at Walgreens?expand_more
Key skills for Shift Lead at Walgreens include PTCB Certification; Pharmacy License; and English.
What category does the Shift Lead role belong to?expand_more
Shift Lead at Walgreens is part of the retail job category on Recrutus.