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  1. Home
  2. chevron_right
  3. retail
  4. chevron_right
  5. Shift Lead
Walgreens logo

Shift Lead

Not Disclosed•Full-TimeOn-site

location_on1420, 11th Street, Cheatom Park, Des Moines, Polk County, Iowa, 50314, United States

Apply Now

About the Role

As a Key Holder, you serve as a vital extension of store management, stepping in to open and close the store, manage cash operations, and ensure the floor and stockroom are prepared for the business day. This role is designed for a leader who thrives in a fast-paced retail environment and is committed to delivering a distinctive and delightful customer experience. You will model Walgreens service traits, engaging customers with proactive assistance and resolving issues to ensure satisfaction.

Beyond customer interactions, you will act as a liaison between management and the team, communicating tasks and reporting feedback when leadership is absent. You will also assist in coaching team members on warehouse ordering processes, inventory accuracy, and compliance with state and local laws regarding regulated products. Your day involves a blend of operational leadership, financial accountability, and maintaining the store's physical condition and appearance.

Hiring Process

This role remains open until filled. To review benefits and compensation details, please visit jobs.walgreens.com/benefits.

Equal Opportunity Employer

Walgreens is an Equal Opportunity Employer, including disability and veterans. We consider employment of qualified applicants with arrest and conviction records. The actual compensation offered will depend on a variety of factors including geography, skills, abilities, education, experience, and other relevant factors.

Work location

Work model: On-site

location_on

1420, 11th Street, Cheatom Park, Des Moines, Polk County, Iowa, 50314, United States

Des Moines, Iowa

Key Responsibilities

  • check_circleOpen and close the store in the absence of management, including system start-ups and cash handling
  • check_circle

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Frequently asked questions about Shift Lead at Walgreens

What does a Shift Lead at Walgreens do?expand_more
Day-to-day, the Shift Lead at Walgreens will open and close the store in the absence of management, including system start-ups and cash handling; process product returns, order voids, customer refunds, and cash drops to the safe; ensure compliance with state and local laws regarding regulated products like alcohol and tobacco; and register all sales transactions and maintain records of scanning errors and price verifications.
What are the requirements for this Shift Lead role?expand_more
To qualify for the Shift Lead at Walgreens position, applicants should have: One year of prior leadership, supervisory, or retail key holder work experience; Must be fluent in reading, writing, and speaking English; and Valid PTCB certification or pharmacy license as required by state.
Where is the Shift Lead role at Walgreens located?expand_more
Shift Lead at Walgreens is based in 1420, 11th Street, Cheatom Park, Des Moines, Polk County, Iowa, 50314, United States. This is a on-site role.
Is this Shift Lead job remote, hybrid, or on-site?expand_more
Walgreens has listed this Shift Lead role as on-site.
bookmark
Process product returns, order voids, customer refunds, and cash drops to the safe
  • check_circleEnsure compliance with state and local laws regarding regulated products like alcohol and tobacco
  • check_circleRegister all sales transactions and maintain records of scanning errors and price verifications
  • check_circleMaintain accurate inventory counts across basic departments, stockroom, and overstock locations
  • check_circleEngage customers by greeting them and resolving issues to ensure a positive experience
  • check_circleEnsure store cleanliness and request necessary repairs for exterior and interior maintenance
  • check_circleManage basic department pricing, make daily price changes, and ensure proper signage display
  • check_circleCoach team members on warehouse and vendor ordering processes and delivery procedures
  • check_circleAssist managers in reviewing order exceptions and managing reverse logistics activities
  • check_circleAssist with bookkeeping activities including cash reports, counts, ledgers, and bill payments
  • check_circleServe as a liaison between management and team members to communicate tasks when managers are absent
  • Requirements

    • verifiedOne year of prior leadership, supervisory, or retail key holder work experience
    • verifiedMust be fluent in reading, writing, and speaking English
    • verifiedValid PTCB certification or pharmacy license as required by state

    Nice to Have

    Knowledge of store inventory control.

    Walgreens logo
    Company

    Walgreens

    Industry

    retail

    View company profilearrow_forwardlanguageWebsite
    Quick Overview

    Experience

    1+ yrs (Mid Level)

    Job Type

    Full-Time

    Skills Required

    PTCB CertificationPharmacy LicenseEnglish
    How much experience is required for this Shift Lead role?
    expand_more
    Shift Lead at Walgreens typically requires 1+ years of relevant experience at the mid level level.
    What skills do you need for the Shift Lead role at Walgreens?expand_more
    Key skills for Shift Lead at Walgreens include PTCB Certification; Pharmacy License; and English.
    What category does the Shift Lead role belong to?expand_more
    Shift Lead at Walgreens is part of the retail job category on Recrutus.
    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
    Top states
    Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in VirginiaJobs in North CarolinaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsSales jobsHospitality & Catering jobsAccounting & Finance jobs
    Popular skills
    CDL A jobsExcel jobsEnglish jobsBLS jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility