Shift Lead — Knoxville, TN at Walgreens | Recrutus
Shift Lead
Not Disclosed•Full-TimeOn-site
location_onThe Tribute, 625, Cumberland Avenue, Knoxville Central Business District, Fort Sanders, Knoxville, Knox County, East Tennessee, Tennessee, 37902, United States
As a Key Holder, you serve as a vital extension of store management, ensuring the business runs smoothly in their absence. You are responsible for the full operational cycle of the store, from opening and closing procedures to managing cash handling, inventory accuracy, and maintaining a safe, orderly environment. This role is designed for a proactive leader who can model exceptional customer service while coaching team members to deliver a distinctive and delightful experience for every shopper.
In this position, you will act as a liaison between management and the team, communicating tasks and reporting on store status when leadership is not present. You will play a key role in developing displays, managing pricing compliance, and ensuring adherence to all company policies and local regulations. Whether assisting with pharmacy operations, managing vendor deliveries, or resolving customer issues, your focus remains on maintaining the store's standards and supporting the team's success.
Work location
Work model: On-site
location_on
The Tribute, 625, Cumberland Avenue, Knoxville Central Business District, Fort Sanders, Knoxville, Knox County, East Tennessee, Tennessee, 37902, United States
Knoxville, Tennessee
Key Responsibilities
check_circleOpen and close the store in the absence of management, including system start-ups and cash handling
check_circleProcess product returns, order voids, customer refunds, and cash drops to the safe
Frequently asked questions about Shift Lead at Walgreens
What does a Shift Lead at Walgreens do?expand_more
Day-to-day, the Shift Lead at Walgreens will open and close the store in the absence of management, including system start-ups and cash handling; process product returns, order voids, customer refunds, and cash drops to the safe; register all sales on assigned cash registers and maintain records of scanning errors and price verifications; and maintain accurate inventory counts for basic departments, stockroom, and overstock locations.
What are the requirements for this Shift Lead role?expand_more
To qualify for the Shift Lead at Walgreens position, applicants should have: One year of prior leadership, supervisory, or retail key holder work experience; Must be fluent in reading, writing, and speaking English; and Valid PTCB certification or pharmacy license as required by state.
Where is the Shift Lead role at Walgreens located?expand_more
Shift Lead at Walgreens is based in The Tribute, 625, Cumberland Avenue, Knoxville Central Business District, Fort Sanders, Knoxville, Knox County, East Tennessee, Tennessee, 37902, United States. This is a on-site role.
Is this Shift Lead job remote, hybrid, or on-site?expand_more
Walgreens has listed this Shift Lead role as on-site.
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Register all sales on assigned cash registers and maintain records of scanning errors and price verifications
check_circleMaintain accurate inventory counts for basic departments, stockroom, and overstock locations
check_circleSeparate food items and manage stock rotation using the first in, first out method
check_circleEnsure compliance with state and local laws regarding regulated products like alcohol and tobacco
check_circleServe as a liaison between management and team members by communicating tasks when management is absent
check_circleCoach team members on warehouse and vendor ordering processes and assist with order reviews
check_circleManage basic department pricing, make daily price changes, and ensure proper signage is displayed
check_circleAssist with bookkeeping activities including cash reports, counts, ledgers, and bill payments
check_circleEngage customers by greeting them, offering assistance, and resolving issues to ensure a positive experience
check_circleEnsure store cleanliness and orderliness by performing exterior and interior maintenance tasks
Requirements
verifiedOne year of prior leadership, supervisory, or retail key holder work experience
verifiedMust be fluent in reading, writing, and speaking English
verifiedValid PTCB certification or pharmacy license as required by state
Nice to Have
Knowledge of store inventory control.
How much experience is required for this Shift Lead role?
expand_more
Shift Lead at Walgreens typically requires 1+ years of relevant experience at the lead level.
What skills do you need for the Shift Lead role at Walgreens?expand_more
Key skills for Shift Lead at Walgreens include PTCB Certification; Pharmacy License; and English.
What category does the Shift Lead role belong to?expand_more
Shift Lead at Walgreens is part of the retail job category on Recrutus.