
location_onMonroe Harbor, 400, East Monroe Street, Jewelers Row, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60603, United States
As a Customer Service Associate at Lowe's, you are the face of our stores, dedicated to providing SMART customer service through the daily execution of our policies and programs. Your mission is to actively seek out customers, understand their unique needs, and guide them through every step of their shopping journey—from locating and selecting merchandise to demonstrating features and assisting with loading. Whether you are helping a customer navigate a complex project or explaining warranty details, your goal is to build genuine relationships and ensure a positive experience.
In this role, you will serve as a knowledgeable resource, responding promptly to questions and walking customers through store areas or projects as needed. You will also handle specific operational tasks such as writing contracts and invoices for equipment rentals and tool repairs. Beyond customer interaction, you play a vital part in maintaining a safe and secure environment by adhering to strict safety requirements, detecting security risks, and ensuring housekeeping standards are met. You will operate various store equipment tailored to your specific department, from point-of-sale systems to specialized tools like panel saws and paint mixers.
Working at one of the largest retail companies offers more than just a paycheck; it offers a community built on growth and support. We are committed to fostering an environment where associates can thrive, offering exceptional benefits and wellness programs tailored to diverse lifestyles. From health and vision insurance to paid time off and tuition assistance, we invest in our team's well-being and future. We also provide learning and development opportunities to help you grow your skills and achieve your professional goals.
Lowe's is an equal opportunity employer. We administer all personnel practices without regard to race, color, religion, sex, gender, age, ancestry, national origin, disability, sexual orientation, gender identity, marital status, veteran status, genetic information, or any other category protected under federal, state, or local law.
Work model: On-site
Monroe Harbor, 400, East Monroe Street, Jewelers Row, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60603, United States
Chicago, Illinois