Retail Associate

About Ross

Our values start with our people. Join a team that values you! As a leading off-price retail chain with over 2,200 stores, Ross has a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, all while providing a fun and exciting "treasure hunt" experience.

With 2025 revenues of $22.8 billion, we are a Fortune 500 company. Our Corporate headquarters are in Dublin, CA, with 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. We are committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Team Experience

As part of our team, you will experience:

• Success: Our winning team pursues excellence while learning and evolving.
• Career Growth: We develop industry-leading talent because Ross grows when our people grow.
• Teamwork: We work together to solve hard problems and find the right solutions.
• Community & Inclusion: We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

About the Role

The Retail Associate is the face of Ross, responsible for ensuring our customers have a positive shopping experience. This role is about more than just tasks; it is about creating a welcoming atmosphere where every customer feels valued. You will be the first point of contact, greeting customers with a smile and making eye contact to set a friendly and professional tone.

In this position, you will be engaged in a dynamic range of functions across the store as business needs require. From assisting customers with merchandise and answering questions to maintaining a clean, organized, and safe shopping environment, your contributions directly impact our operational goals. You will represent the Ross brand with integrity, ensuring that every interaction reflects our commitment to excellence and customer service.

Equal Opportunity Employer

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire, and develop a strong, talented, and diverse workforce.

Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical or mental disability, sex (including pregnancy and related conditions), veteran status, military status, marital or domestic partnership status, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, and any other category protected by federal, state, or local laws.