Retail Associate

About Ross

Our values start with our people. Join a team that values you! As a leading off-price retail chain with over 2,200 stores, we have a strong track record of success and growth. Our focus has always been bringing customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun and exciting "treasure hunt" experience.

With 2025 revenues of $22.8 billion, we are a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities. Our Corporate headquarters are in Dublin, CA, with 3 buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide.

Our Commitment

We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in the community and are dedicated to Diversity, Equality, and Inclusion.

About the Role

The Retail Associate is the face of Ross, responsible for ensuring every customer has a positive shopping experience. This role is about more than just tasks; it is about creating a welcoming atmosphere where customers feel valued.

In this position, you will be the first point of contact for our guests. You will greet every customer with a smile, make eye contact, and offer assistance with a friendly and professional demeanor. Whether you are answering questions, processing transactions, or helping a customer find the perfect item, your goal is to represent the Ross brand with integrity and enthusiasm.

You will be an active participant in maintaining the "treasure hunt" environment. This involves keeping the store clean, organized, and safe, ensuring merchandise is presented beautifully, and responding promptly to customer needs. As a team member, you will work alongside colleagues to solve problems, support one another, and uphold our commitment to safety and excellence.

What You'll Experience

• Success: Pursue excellence while learning and evolving with a winning team.
• Career Growth: Ross grows when our people grow; we develop industry-leading talent.
• Teamwork: Collaborate to solve hard problems and find the right solutions.
• Community: Be part of a culture that celebrates diversity and strives to be a positive force in the community.