
location_on1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States
The Events Manager serves as the critical bridge between the Sales and Operations teams, ensuring a seamless lifecycle for group bookings. From the initial handoff of a property event to the final turnover and long-term account management, this role is dedicated to executing flawless experiences that drive guest satisfaction and associate engagement. The position exists to maximize hotel profitability while maintaining high-quality service standards, acting as the primary liaison between clients and operating departments to foster repeat business and strategic growth.
In this capacity, you will manage the catering sales team, providing the leadership and motivation necessary to implement effective sales strategies. You will be responsible for developing core vendor lists, proposing upscale menus, and shifting business from the competitive set. The role requires a deep understanding of financial data, including the ability to read Profit and Loss statements and manage catering booking pace against assigned goals. By orchestrating weekly and biweekly meetings, including EO and BEO sessions, you will ensure that actual sales meet or exceed established revenue plans for both Food & Beverage and Room Rental revenues.
Work model: On-site
1536, East 77th Street, Florence-Firestone, Firestone Park, Los Angeles County, California, 90001, United States
Firestone Park, California
Previous experience in a large hotel environment or similar industry. College Degree. 5 years of hospitality or similar industry related work experience. Proficiency in Envision or Delphi. Knowledge of F&B preparation techniques and liquor laws and regulations.
Skills: Envision, Delphi, Microsoft Office Suite, F&B Preparation Techniques, Liquor Laws And Regulations, Profit And Loss Statement, Hotel Billing Systems, Forecasting Procedures.
Education: College Degree preferred.
Southwest Hospitality Management, LLC operates as a premier hotel management firm based in Mesa, Arizona, serving the hospitality industry across the United States. Established in 2004, the company manages franchised properties for major customer-centric brands, focusing on increasing revenue and ensuring high levels of guest satisfaction. The organization specializes in resort and operations management, providing a comprehensive suite of services that includes dynamic marketing tools, focused sales efforts, financial growth resources, and renovation and maintenance support.
The firm guides its operations through a strong set of values and principles dedicated to creating exceptional guest experiences. By delivering excellent service and unmatched quality during every stay, Southwest Hospitality Management maintains a reputation for superior customer service among its franchised partners. The company offers an advanced platform of sales, marketing, and financial services designed to help property owners achieve optimal results consistently.
As a nationally recognized group, the organization partners with hotels to deliver innovation and operational improvements. Its approach combines support and strategic planning to add value to hospitality properties. Southwest Hospitality Management continues to assist clients in becoming part of an award-winning network of properties dedicated to operational excellence and guest experience.
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Experience
3-5 yrs (Mid Level)
Education
College Degree preferred
Job Type
Full-Time
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