
location_onNorth Military Highway, Military Circle, Norfolk, Virginia, 23502, United States
Carvana is the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. We are on a mission to reintroduce happiness into the car-buying process, whether that means delivering vehicles straight to customers' driveways or getting involved in the local community. Our Customer Advocates are the face of this mission, leading the charge in the 'Hauler-Life'.
We are looking for enthusiastic, energetic, and self-motivated team players to join our team. As a Customer Advocate, you will be the primary point of contact for our customers during the final leg of their journey. Your day will involve delivering vehicles to customers' doors using our custom car haulers, a role that requires physical activity such as loading and unloading vehicles and performing safety inspections. You will also handle customer paperwork and maintain thorough notes in our tracking system. While a commercial license is not required, you will receive ample training to operate the hauler safely.
To join the team, candidates must have at least two years of customer-facing experience. You must be at least 21 years old, possess a valid driver's license, and be able to read, write, speak, and understand English. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship.
Candidates must be able to obtain specific licenses within their local jurisdiction within the first 90 days of employment, sponsored by Carvana. These include Notary licenses, and for employees in Illinois, Michigan, Louisiana, Missouri, Nevada, Tennessee, and Virginia, specific Chauffeur, Specialty, or Salesperson licenses. California employees must obtain a Vehicle Verifier license. Additionally, employees must be able to satisfy state-specific requirements related to accessing DMV, title, and registration systems.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Work model: On-site
North Military Highway, Military Circle, Norfolk, Virginia, 23502, United States
Norfolk, Virginia