Customer Delivery Driver

About the Team

Carvana is the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. We are on a mission to reintroduce happiness into the car-buying process, whether that means delivering vehicles straight to customers' driveways or getting involved in the local community. Our Customer Advocates are the face of this mission, leading the charge to deliver a unique and joyful experience to every customer.

About the Role

As a Customer Advocate, you will be the final link in our delivery chain, ensuring customers receive their new vehicle with a smile. You will drive custom car haulers to deliver vehicles directly to customers' doors, load and unload vehicles, and perform thorough inspections to ensure safety. This role is not just about driving; it requires physical stamina to handle vehicle detailing and loading in various weather conditions, as well as attention to detail for completing customer paperwork and maintaining accurate records in our tracking system.

You will be part of a culture that values "Hauler-Life," where hard work and stellar performance are recognized through our "Careers Not Jobs" program. This performance-based approach allows you to boost your earnings significantly within your first year, with merit increases available every 90 days. You will also have access to extensive internal growth and professional development opportunities, ensuring your career at Carvana is as dynamic as the vehicles you deliver.

Hiring Process & Requirements

To join our team, candidates must have at least two years of customer-facing experience and be at least 21 years old with a valid driver's license. The role requires a commitment to safety, including maintaining a clean driving record and passing a drug test and DOT Medical Card requirement.

While a commercial license is not required to drive the hauler, specific state requirements apply. Candidates must be able to obtain a Notary license within the first 90 days, and depending on your location, you may need to secure a Chauffeur's, Vehicle Verifier, or Salesperson license within the first two weeks. All applicants must be able to read, write, speak, and understand English. This role is not eligible for visa sponsorship.

Equal Opportunity

Carvana is an equal employment opportunity employer. We consider qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information. We strictly prohibit harassment based on any of these protected categories and are committed to fostering an inclusive environment where everyone can thrive.