Customer Delivery Driver

About the Team

Carvana is the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. We are on a mission to reintroduce happiness into the car-buying process, whether that means delivering vehicles straight to customers' driveways or getting involved in the local community. Our Customer Advocates are the face of this mission, leading the charge to deliver a unique and joyful experience to every shopper.

About the Role

As a Customer Advocate, you will be the driving force behind our "Hauler-Life." You will partner with customers to deliver their new vehicles directly to their doors using our custom car haulers. This role is designed for enthusiastic, energetic, and self-motivated team players who thrive in a fast-paced environment.

Your day will involve a mix of driving, physical activity, and customer interaction. You will frequently load and unload vehicles onto the hauler, perform safety inspections to ensure every car is ready to drive, and handle all necessary customer paperwork with thorough notes in our tracking system. While a commercial license is not required, you will receive ample training to operate the hauler safely. This is a physically demanding role that requires you to be active for extended periods, often in varying weather conditions, while maintaining a clean driving record and excellent visual acuity.

Hiring Process & Requirements

To join the team, candidates must have at least two years of customer-facing experience. The application process includes a drug test and obtaining a DOT Medical Card. You must be at least 21 years old, possess a valid driver's license, and be able to read, write, speak, and understand English. Please note that this role is not eligible for visa sponsorship.

Successful candidates must also be able to obtain specific licenses within their local jurisdiction within the first 90 days of employment. These may include a Notary license, Chauffeur's license, Vehicle Verifier license, or Salesperson license, depending on your state (e.g., Illinois, Michigan, Louisiana, Missouri, California, Nevada, Tennessee, Virginia). Carvana sponsors the process for obtaining these licenses, though candidates must satisfy any state-specific requirements.

Equal Opportunity

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information. We strictly prohibit harassment of applicants or employees based on any of these protected categories.