Customer Service Delivery Driver

About Carvana

Carvana is the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. We are on a mission to reintroduce happiness into the car-buying process, whether that means delivering vehicles straight to customers' driveways or getting involved in the local community. We are looking for enthusiastic, energetic, and self-motivated team players to join the 'Hauler-Life' and build an exciting career with us.

About the Role

As a Customer Advocate, you will lead the charge in delivering happiness to our customers. You will drive custom car haulers to deliver vehicles directly to customers' doors, handling the entire delivery experience with care and professionalism. This role involves frequently loading and unloading vehicles onto the hauler, performing thorough vehicle inspections to ensure safety, and completing detailed customer paperwork within our tracking system.

While a commercial license is not required to drive the hauler, you will receive ample training. The role is physically active, requiring you to walk, stand, and sustain activity for extended periods, as well as lift, push, and pull items weighing up to 50 lbs. You will work in various conditions, including indoor and outdoor environments with exposure to weather, and must maintain a clean driving record in accordance with Carvana's policies.

Hiring Process & Requirements

To join our team, candidates must have at least 2 years of customer-facing experience. You must be at least 21 years of age, possess a valid driver's license, and be able to read, write, speak, and understand English. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship.

Depending on your location, you may be required to obtain specific licenses within the first few weeks or months of employment (e.g., Notary, Chauffeur's, Vehicle Verifier, or Salesperson licenses). Carvana sponsors the process for these requirements, but candidates must be able to satisfy state-specific requirements related to DMV, title, and registration systems.

Our Culture & Commitment

Carvana is an equal employment opportunity employer. We consider qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information. We strictly prohibit harassment based on any of these protected categories. We believe that when our team members grow, we grow, and we are committed to investing in your success through competitive compensation, health benefits, and professional development opportunities.