
This entry-level, on-site Helpdesk Support Specialist role is based in Wappingers Falls, New York, offering a contract-to-hire opportunity within a mission-driven healthcare organization. The position focuses on delivering high-touch, white-glove technical support to internal users, including troubleshooting hardware and software issues, managing Windows workstations and Office 365 environments, and handling user account onboarding and offboarding tasks. Key responsibilities involve logging tickets, escalating complex issues, and providing professional user-facing assistance. The role is appealing for early-career professionals seeking hands-on experience in a structured environment with long-term growth potential, featuring a stable 35-hour work week and access to comprehensive benefits including health insurance and retirement plans.









