Jobs at ShiftCode Analytics, Inc.

This onsite contract role in Raleigh, NC, involves serving as a Senior Application Systems Analyst and Designer for the NCFAST Food Nutrition Services team. The position focuses on implementing solutions for HR1 and payment error rate reduction within SNAP programs. Key responsibilities include gathering user requirements, designing user interface elements and prototypes, creating user stories, and collaborating with stakeholders to ensure code meets business needs. The role appeals to candidates with extensive experience in web application design, federal social services programs, and tools like Power BI. It offers the opportunity to work on impactful government initiatives while collaborating closely with development and business teams in a structured Agile environment.

This contract role serves as a Genesys Development Lead based in Jacksonville, Florida, operating in a hybrid capacity from day one. The position focuses on driving the architecture, development, and migration of Genesys Cloud IVR solutions and AI-driven contact center systems. Key responsibilities include designing complex call flows, integrating Genesys with enterprise CRM platforms via APIs, and leading teams in implementing voice bots with natural language processing. The role offers the appeal of technical leadership within a modern cloud environment, providing opportunities to mentor developers and manage large-scale CX migrations. Candidates will work with cutting-edge technologies including AWS services and modern web frameworks while collaborating with business stakeholders to define strategic implementation plans.

The Meter Reader role within the Cape Fear Public Utility Authority involves reading water meters on assigned routes to ensure accurate billing and data verification. Key responsibilities include installing, removing, and repairing meters, programming AMR and AMI devices, and performing emergency turn-offs for utility issues. The position requires driving a vehicle and walking frequently to access meters, while also identifying and reporting hazardous conditions to supervisors. This full-time, on-site position offers the opportunity to contribute to essential public infrastructure services and provides a stable environment for individuals with a high school diploma and valid driver's license.