Jobs at Resolution Think

This full-time Permit Technician role is based in Orlando, Florida, within Public Agency Resources, a subsidiary of Willdan Group Inc. The position focuses on managing permit counter operations for local municipalities. Key responsibilities include reviewing permit applications for accuracy, calculating fees, processing building permits, and providing customer support via phone and in-person. The role also involves coordinating construction documents for plan review and resolving resident inquiries. This opportunity appeals to candidates with ICC Certification and municipal experience who value working for a firm with over 60 years of service to government agencies. The position offers a stable environment within a well-established engineering and planning organization.

This full-time, in-office role serves as a Tier 2 Helpdesk Technician within an Ohio-based Managed Service Provider, focusing on advanced technical support for enterprise clients. The position involves managing escalated tickets from junior staff, resolving complex network and security issues, and administering Microsoft 365 environments. Key responsibilities include troubleshooting firewalls, maintaining Active Directory, handling backup and disaster recovery tasks, and supporting client onboarding. The role appeals to career-driven professionals seeking growth opportunities to become Subject Matter Experts within a supportive culture that values service excellence. The company offers a comprehensive benefits package and a dedicated professional development program to help technicians advance their skills in the IT industry.

This entry-level Business Account Manager role at Element Management Inc supports the sales and customer acquisition team within the telecommunications sector. The position focuses on serving as a primary contact for business clients regarding internet services, providing pre-sales technical support, and troubleshooting basic connectivity issues. Key responsibilities include clarifying service details, qualifying leads based on customer needs, and collaborating with the team to ensure a seamless customer journey from inquiry to activation. The role appeals to candidates seeking hands-on experience in the internet industry while developing technical sales and problem-solving skills. It offers a dynamic environment for professional growth with a strong emphasis on customer satisfaction and team collaboration.

The Senior Manager, Management Consulting role leads high-value advisory engagements in technology enablement, finance transformation, and accounting operations. Key responsibilities include managing cross-functional teams through all project stages, overseeing engagement economics and quality control, and driving business development through client pursuits and thought leadership. The position offers the appeal of a collaborative culture centered on professional growth and meaningful impact, supported by a unique Employee Stock Ownership Plan that allows team members to share in the firm's success. While the role requires significant travel, it provides opportunities for advancement and the flexibility to work within a diverse, inclusive environment focused on helping clients achieve sustainable outcomes.