
This senior network operations leadership role supports a complex enterprise environment spanning security, routing, switching, wireless, SD-WAN, and cloud networking. The position is based in Grand Rapids, Michigan, with a hybrid schedule requiring three days onsite per week. Key responsibilities include leading day-to-day NOC operations, serving as the primary escalation point for critical incidents, and coordinating P1/P2 bridge calls. The incumbent will mentor junior engineers, perform root cause analysis, and develop standard operating procedures to enhance network reliability. This opportunity appeals to hands-on architects seeking to drive operational excellence within a collaborative team while working with advanced technologies like Palo Alto firewalls, Juniper infrastructure, and Azure cloud networking.







