Mednet Jobs

The Telecommunications Operator role serves as the primary communication hub for a hospital and MEDNET answering service, handling 250 to 350 daily calls with empathy and efficiency. Key responsibilities include dispatching emergency and non-emergency calls, managing on-call schedules, responding to fire and radio alerts, and maintaining equipment and data records. This position is ideal for individuals who thrive in fast-paced environments and possess strong interpersonal skills to support patients, staff, and visitors. The role offers the opportunity to work within a dedicated team focused on critical healthcare support. The position is scheduled for the third shift, working two nights per week from 10:30 PM to 6:30 AM, with an extensive training period required prior to starting the regular schedule.

The Telecommunications Operator role serves as the central communication hub for Care New England Health System and its affiliated hospitals. The position involves managing a high volume of incoming calls, dispatching emergency and non-emergency requests with speed and accuracy, and coordinating with on-call staff and external agencies like the Fire Department. Key responsibilities include handling emergency codes, managing pager and A/V equipment logistics, and maintaining detailed service records. This position appeals to candidates seeking a mission-driven environment where empathy and calmness under pressure are valued. The role requires strong interpersonal skills and computer proficiency within a fast-paced healthcare setting, offering the opportunity to support critical patient care operations.