customer engagement metrics Jobs

This remote customer service position involves supporting clients through phone, chat, and email channels, and email. The role focuses on resolving inquiries related to orders, returns, refunds, and account management while maintaining high service standards. Key responsibilities include processing transactions, tracking shipments, and documenting interactions to ensure a positive customer experience. The position is fully work-from-home, offering flexibility and the opportunity to contribute to a well-known global brand. Candidates are expected to deliver professional and friendly assistance while meeting performance metrics. View more

Costco is hiring Customer Service Associates to manage front-end store operations and support members with their shopping needs. The role involves greeting customers, operating cash registers, processing payments, and handling transactions, as well as assisting with returns, exchanges, and membership inquiries. Associates are also responsible for checking receipts and maintaining a clean, organized front-end area. This position offers opportunities for overtime, premium pay for Sundays and holidays, and performance-based raises. Costco is known for promoting from within, from within and providing long-term career advancement into supervisory or management roles. Employees may be eligible for comprehensive benefits including health, dental, and vision insurance, a dental, and vision coverage, a 401(k) with company match, paid time off, and holidays, and employee discounts. The work is performed on-site at Costco locations. View more

Costco is hiring Customer Service Associates to manage front-end store operations and support member needs. The role involves greeting customers, operating cash registers, processing payments, and point-of-sale systems, and handling returns or exchanges. Associates also assist with membership inquiries, check receipts at the exit, and maintain a clean and organized service area. This position offers both full-time and part-time schedules with opportunities for overtime and premium pay for weekend or holiday work. The role is appealing due to Costco’s strong internal promotion culture, which provides clear pathways to Supervisor or Management positions. Employees benefit from comprehensive perks including health, dental, and vision insurance, a nd vision coverage, a 401(k) with company match, paid time off, and holidays, and employee discounts. The company emphasizes long-term career growth and regular pay increases based on tenure and hours worked, fostering a stable and supportive work environment. View more

This remote customer service specialist position supports client-specific inquiries for a veteran-owned marketing agency. The role involves handling account issues, resolving fraud, and providing confidential support while meeting performance benchmarks. Candidates must complete certification training and maintain high service quality standards. The position is appealing due to its flexible schedule, opportunities for rapid advancement, and professional development assistance. It offers a fully remote work arrangement, allowing employees to work from home with a dedicated home office setup. The company provides weekly and monthly performance bonuses based on individual metrics. This role is ideal for individuals seeking a professional customer service environment with growth potential and schedule flexibility. View more

This independent contractor position serves as a remote customer service representative for well-known brands. The role involves managing customer inquiries and providing support through various communication channels. Candidates are expected to utilize strong communication skills and maintain a professional demeanor while addressing client needs. A key appeal of this opportunity is the flexibility to set one's own schedule, allowing for a customized work-life balance. The position is fully remote, though it is restricted to specific geographic locations. Previous experience in customer service is required to ensure effective interaction with customers and brand representation. View more

Costco is hiring Customer Service Associates to support front-end store operations and enhance the member experience. The role involves greeting customers, operating cash registers, processing payments, and point-of-sale systems, and handling returns or exchanges. Associates are also responsible for checking receipts at the exit, assisting with exit, answering membership inquiries, and maintaining a clean and organized service-oriented environment. This position offers a supportive workplace culture that emphasizes internal promotion and long-term career growth into supervisory or management roles. Employees benefit from a comprehensive benefits package, including health and dental insurance, retirement savings plans with company matching, and paid time off. The role is available in both full-time and part-time capacities, providing flexibility for various schedules. The company is recognized for its commitment to employee development and regular pay adjustments based on tenure and performance. View more

This remote Customer Service Associate position at Amazon supports the company's mission to provide timely and professional support to customers. The role involves assisting clients with order expediting and resolving post-sales issues through phone and email communication. Associates utilize various software tools to navigate customer accounts, research policies and deliver effective solutions in a fast-paced environment. The position is designed for action-oriented problem solvers who are flexible and eager to contribute to a fun work atmosphere. It offers the appeal of working from home with no commute required, providing a flexible schedule. The company supports employee well-being and stability through comprehensive benefits, including health insurance, a 401K plan, and paid time off. No prior experience is necessary, making this an accessible opportunity for individuals looking to start a career in customer support within a major global organization. View more

Costco is hiring Customer Service Associates to manage front-end store operations and support members with their shopping needs. The role involves greeting customers, operating cash registers, processing payments, and handling returns, as well as assisting with membership inquiries and sign-ups. Associates are also responsible for checking receipts and maintaining a clean, organized front-end area. This position offers a supportive work environment with opportunities for advancement into supervisory or management roles. Employees benefit from a culture that promotes from within, providing long-term career growth. The company provides comprehensive benefits including health, dental, and vision insurance, a 401(k) with company match, paid time off, and holidays, and employee discounts. The role is available in both full-time and part-time capacities, with potential for overtime and premium pay for Sunday or holiday work. View more

Legacybox is seeking a full-time Customer Service Concierge Agent to serve as a brand ambassador for a company dedicated to preserving family memories. The role involves managing customer interactions across phone, email, and live chat, email, and live chat, with a primary focus on phone support. Key responsibilities include resolving customer issues efficiently, maintaining accurate order records, and identifying process improvements to enhance the overall customer experience. The position requires strong written and verbal communication skills, the ability to de-escalate tense situations, and proficiency with various digital tools. This opportunity is appealing for its emphasis on empathy, autonomy, and professional growth within a fast-paced, performance-driven environment. Employees are encouraged to take ownership of their work and contribute to a culture of continuous improvement. The company offers comprehensive benefits including health insurance, a 401K match, generous paid time off, and parental leave. Career advancement is supported through internal promotions, making this role a potential launchpad for future leadership positions. The work arrangement is remote, allowing for flexibility while maintaining high standards of service and quality. View more

This remote customer service position involves assisting clients with order management, returns, refunds, and account inquiries via phone, chat and email. Representatives are responsible for resolving customer concerns, tracking packages, updating account updates and documenting interactions while maintaining high quality standards. The role offers the appeal of working from home with flexible support channels and a focus on professional, friendly service delivery. View more

ALDI is hiring Customer Service Associates to support daily operations in a fast-paced grocery environment. The role combines cashiering, stocking, and general store maintenance, and customer assistance. Key duties include operating registers, handling transactions, unloading deliveries, organizing merchandise, and pallets, rotating inventory, and maintaining store cleanliness and presentation standards. Employees may rotate through these areas to ensure efficient store performance. The position offers opportunities for overtime and shift differentials. Full-time staff are eligible for comprehensive benefits including health, dental, and vision insurance, as well as 401(k) with company match and paid time off. The company promotes from within, providing clear advancement paths to management roles like Shift Manager. This role is ideal for individuals who enjoy varied tasks and working in a team-oriented setting that values efficiency and performance-based growth. View more

This remote Customer Service Associate position at Amazon focuses on delivering timely and professional support to customers. The role involves assisting clients with order expediting and resolving post-sales issues through phone and email communication. Associates utilize various software tools to navigate customer accounts, research policies and provide effective solutions in a fast-paced environment. The position is designed for action-oriented problem solvers who can adapt to changing needs. Key benefits include health insurance, a 401K plan, and vacation time. The work arrangement is fully remote, allowing employees to work from home without needing to visit an office. This role offers flexible hours and does not require prior experience, making it accessible to a wide range of candidates. The position supports the company's mission to provide accurate customer service in a fun and engaging setting. View more

Amazon is hiring remote Customer Service Representatives to provide support for orders, returns, and account inquiries. The role involves assisting customers via phone, chat, and email to resolve concerns and process transactions while maintaining high quality standards. Key duties include tracking packages, updating customer accounts, and documenting customer interactions, and delivering professional service, and meeting performance metrics. This position offers the appeal of working from home, providing flexibility and convenience for the right candidate. The team focuses on delivering friendly and efficient support to ensure customer satisfaction. The role is suitable for individuals who enjoy helping others and can manage multiple communication channels effectively. It is a full-time opportunity with Amazon, emphasizing quality and customer-centric values. The work environment supports remote operations, allowing employees to perform their duties from their home office. This is an excellent chance to join a global leader in customer service while enjoying the benefits of a flexible work arrangement. View more

ALDI is hiring Customer Service Associates to support daily store operations in a fast-paced grocery environment. The role combines cashiering and stocking duties, requiring employees to operate registers, assist shoppers, manage inventory, and maintain store cleanliness. Staff may rotate between different areas of the store during shifts. The position offers opportunities for overtime and shift differentials. Full-time employees are eligible for comprehensive benefits including health, dental, and vision insurance, as well as a 401(k) with company match and paid time off. The company promotes from within, providing clear pathways for advancement into management roles based on performance and tenure. This role is ideal for individuals who enjoy working efficiently in a dynamic setting and value career growth. View more

Costco is hiring Customer Service Associates to support front-end store operations and assist members with their shopping needs. The role involves greeting customers, operating cash registers, processing payments, and handling transactions, managing returns and exchanges, and verifying receipts at the exit. Associates also help with membership inquiries and sign-ups while maintaining a clean and organized service-oriented environment. This position offers opportunities for overtime, premium pay for Sundays and holidays, and performance-based raises. Employees are eligible for comprehensive benefits including health, dental, and vision insurance, a 401(k) with company match, paid time off, and holidays. The company is known for promoting from within, offering long-term career growth, and potential advancement into supervisory or management roles. View more

This position involves serving as a Cashier and Customer Service Associate at an Ace Hardware location. The role focuses on delivering excellent customer support by assisting shoppers with purchases, operating the register, and helping locate tools and hardware items. Key responsibilities also include answering basic home improvement questions, restocking shelves, organizing merchandise, and maintaining store cleanliness. The position offers appealing benefits such as employee discounts, flexible scheduling options, and health benefits for full-time staff. Additional perks may include retirement savings plans and holiday pay. The work is performed on-site at the retail location. View more

Whole Foods Market is hiring Cashiers and Customer Service Team Members to support front-end operations and enhance the shopping experience. The role involves scanning items, processing payments, bagging groceries, and handling returns while maintaining a clean checkout area. Team members also assist with Amazon returns, online order pickups, and general customer inquiries throughout the store. This position offers opportunities for overtime, holiday pay, and shift differentials based on schedule and location. Employees are eligible for comprehensive benefits including health, dental, and vision insurance, 401(k) plans, paid time off, and employee discounts. The company supports professional growth through tuition assistance and potential advancement into supervisory or department leadership roles. The work is performed on-site at various Whole Foods locations, requiring adherence to customer service procedures and cash handling policies. This role is ideal for individuals who enjoy interacting with customers and contributing to a positive, organized retail environment. View more

FedEx is hiring Retail Customer Associates to support operations at its retail locations. In this role, employees assist customers with shipping, mailing, and printing needs while maintaining a professional service environment. Key responsibilities include greeting clients, processing payments, preparing packages for shipment, and operating office equipment such as printers and copiers. Associates also handle packaging, labeling, and entering data into the tracking system. The position offers opportunities for career advancement into leadership roles such as Lead Consultant or Store Manager. Employees may be eligible for comprehensive benefits including health insurance, retirement plans, paid time off, and tuition reimbursement. The role provides potential for additional earnings through overtime, performance bonuses, and shift differentials for evening or weekend work. This position is ideal for individuals who enjoy interacting with the public and thrive in a fast-paced retail setting. The company fosters a culture of professional growth and customer satisfaction. View more

This position involves serving as a Cashier and Customer Service Associate at a retail store. The primary focus is delivering a friendly in-store experience by assisting customers with purchases, returns, and exchanges. Key responsibilities include operating the register, handling various payment methods, facilitating online order pickups, and answering product-related inquiries. The role also requires maintaining a clean and organized front-end area. Candidates need basic computer proficiency and strong communication skills, along with the ability to stand for extended periods. This opportunity is appealing for those who enjoy direct customer interaction and providing helpful service in a dynamic retail environment. The position is based on-site, requiring physical presence to support daily store operations and engage with shoppers. View more

Family Dollar is hiring Cashiers and Customer Service Associates to support daily store operations and enhance the shopping experience. The role involves greeting customers, processing transactions, and handling returns while maintaining a clean and organized checkout area. Employees also assist with stocking shelves, organizing merchandise, and unloading deliveries. This position offers opportunities for advancement into leadership roles such as Lead Cashier or Store Manager. Benefits may include health insurance, 401(k) plans, paid time off, and employee discounts. The job provides a supportive environment with potential for overtime, holiday pay, and attendance incentives. Full-time and part-time schedules are available, making it suitable for various availability needs. The role emphasizes customer service excellence and teamwork in a fast-paced retail setting. View more

Family Dollar is hiring Cashiers and Customer Service Associates to support daily store operations and enhance the shopping experience. The role involves greeting customers, processing transactions, and handling returns while maintaining a clean and organized checkout area. Additional duties include stocking shelves, organizing merchandise, and assisting with unloading deliveries. This position offers opportunities for advancement into leadership roles such as Lead Cashier or Store Manager. Employees may access benefits including health insurance, retirement plans, paid time off, and employee discounts. The job provides a stable work environment with potential for overtime and holiday pay. Candidates should be comfortable following cash handling procedures and delivering excellent customer service. The role is suitable for individuals who enjoy interacting with the public and maintaining an orderly retail space. Both full-time and part-time schedules are available, offering flexibility for various needs. The company emphasizes a supportive culture with opportunities for professional growth and skill development in a fast-paced retail setting. View more

This position involves serving as a Retail Customer Associate at a FedEx Office location, where the primary focus is delivering professional customer service for shipping, printing, and business solutions. Key responsibilities include greeting clients, processing shipping orders, operating cash registers, and managing packaging and labeling tasks. Associates also handle document services such as printing, scanning, and faxing while maintaining an organized retail environment. The role appeals to candidates seeking a dynamic retail setting with opportunities for career advancement into leadership positions like Store Manager. Employees benefit from a comprehensive benefits package that includes health insurance, retirement savings plans, paid time off, and tuition reimbursement. The position offers potential for additional earnings through overtime, performance bonuses, and shift differentials for evening or weekend work. This is an on-site role requiring adherence to company service procedures and shipping guidelines to ensure a high-quality customer experience. View more

Whole Foods Market is hiring Cashiers and Customer Service Team Members to support front-end operations and enhance the shopping experience. The role involves scanning items, processing payments, bagging groceries, and maintaining a clean checkout area. Team members also assist customers with questions, handle returns, manage Amazon returns, and support online order pickups. This position offers opportunities for overtime, holiday pay, and shift differentials based on location and experience. Employees may be eligible for comprehensive benefits including health, dental, and vision insurance, 401(k) plans, paid time off, employee discounts, and tuition assistance. The company supports career advancement into Supervisor or Department Team Leader roles, providing a clear path for professional growth. The work environment emphasizes excellent customer service and operational efficiency within a well-known grocery retail setting. View more

This position involves serving as a Cashier and Customer Service Associate at a retail store. The primary focus is delivering a friendly in-store experience by assisting customers with purchases, returns, and general product inquiries. Key duties include operating the register, handling various payment methods, managing online order pickups, and maintaining a clean front-end area. The role requires basic computer proficiency and strong communication skills. It is suitable for individuals who can stand for extended periods. The position offers a dynamic environment where employees interact directly with shoppers, providing an opportunity to develop customer service expertise and contribute to a positive store atmosphere. View more

Whole Foods Market is hiring Cashiers and Customer Service Team Members to support front-end store operations. The role involves scanning items, processing payments, bagging groceries, and maintaining a clean checkout areas, and assisting customers with questions or returns. Team members may also help with Amazon returns, online order pickups, and online order pickups. This position offers opportunities for overtime, holiday pay, and shift differentials for early morning, overnight, or weekend shifts. Full-time and part-time employees may be eligible for benefits including health, dental, and vision insurance, 401(k), paid time off, employee discount programs, and tuition assistance. The role provides a pathway for advancement into Supervisor or Department Team Leader positions. The work is performed on-site at Whole Foods locations. View more