Withdrawal Management Support Staff

About Willamette Family

Willamette Family (WF) is a longstanding substance use treatment and behavioral healthcare provider dedicated to supporting our community. Accredited by the Council on Accreditation (COA), we meet or exceed national standards for excellence in behavioral healthcare. Our organization provides a full continuum of services, including Substance Use Disorder Treatment, outpatient mental health therapy, primary healthcare, family services, peer support, parent education, skill development, and supported housing.

For more information, visit wfts.org.

About the Role

We are expanding our current services and seeking a Support Staff Specialist to join our care team within the Withdrawal Management and medical residential program at our new Buckley location. This position is pivotal to the operations of our Withdrawal Management Program, ensuring a safe and structured environment for residents.

In this role, you will serve as a vital link between administrative logistics and direct client support. Your day will involve managing telephone reception, assisting with office tasks, and providing direct support to residents, including crisis intervention and de-escalation when necessary. You will also be responsible for collecting drug screening samples, monitoring facility rules such as curfews and bed checks, and transporting residents to scheduled appointments. Success in this role requires a deep understanding of substance use disorders and the ability to treat individuals from diverse backgrounds with respect and dignity.

Hiring Process & Application

We look forward to reviewing your application. Please note that a background check from the Department of Human Services and a pre-employment drug screening (including Cannabis/THC) will be initiated post-offer.

Important Policy Note: Effective March 28, 2025, Willamette Family has a required 12-month waiting period before former clients can apply for employment. This policy ensures professional boundaries and avoids potential conflicts of interest. All information regarding your history remains confidential and will not impact your eligibility beyond this specific requirement.

Our Culture & Commitment

Willamette Family welcomes applicants from diverse backgrounds, including a wide range of professional and lived experience. We are committed to creating an inclusive environment where every individual is treated with respect.

Willamette Family Inc. prohibits discrimination based on any characteristics protected by applicable local, state, and federal laws, including race, color, religion, national origin, sex, or sexual orientation.

Work location

Work model: On-site

319, Hope Loop, Danebo, Eugene, Lane County, Oregon, 97402, United States

Eugene, Oregon

Key Responsibilities

check_circleProvide administrative support to counselors to maintain efficient program operations
check_circleEnsure confidentiality and compliance with 42 CFR Part 2 and HIPAA regulations
check_circleTransport residents to scheduled appointments as needed
check_circleMaintain accurate and up-to-date daily logs and records for all resident activities
check_circleCommunicate critical resident updates to supervisors, counselors, and management
check_circlePerform general office tasks including copying, faxing, and assisting with form completion
check_circleSupport resident well-being through crisis intervention and de-escalation techniques
check_circleConduct drug screenings by collecting urine analysis samples following program protocols
check_circleMonitor facility rules by enforcing curfews, overseeing bedtimes, and completing bed checks

Requirements

verifiedHS/GED Completion
verifiedBackground Check Approval from the Department of Human Services
verifiedPre-employment Drug Screening (including Cannabis/THC)
verified12 month waiting period for former clients
verifiedAvailable for Swing Shift and Graveyard shifts
verifiedAvailable for weekends
verifiedLocated in Eugene, OR area or willing to commute
verifiedUnderstanding of substance use disorders
verifiedCompetency in understanding substance abuse treatment practices

Nice to Have

An understanding of substance use disorders. Competency in understanding substance abuse treatment practices.

Benefits & Perks

check_circleHealth, Dental, Vision, life, and Supplemental insurance optionscheck_circleHealthcare Flexible Spending (FSA)check_circle403b Retirement Savings with company matchcheck_circleRobust time off package including paid sick leave, vacation time, and holidaysTraining and education benefits for employees employed for 24 months or longer

Company

Willamette Family, Inc.

Industry

Individual and Family Services

Headquarters

Eugene, Oregon

Open Roles

Substance Use, Mental Health, and Primary Care for all individuals and their families.

Willamette Family, Inc. operates within the Individual and Family Services industry, delivering compassionate and accessible care for substance use, mental health, and primary health needs. Headquartered in Eugene, Oregon, the organization focuses on treating all individuals and their families with the goal of breaking the generational cycle of addiction. The services are designed to be effective and supportive, ensuring that those seeking help can access necessary resources without barriers. By addressing both mental health and substance use concurrently, the company aims to provide a comprehensive approach to recovery. The organization serves the broader community with a mission centered on accessibility and long-term well-being, offering a structured path for healing and stability. This holistic model supports families through complex challenges, promoting sustainable outcomes for individuals and the community at large.

Skills, education and keywords

Skills: Substance Use Disorders, Substance Abuse Treatment Practices, 42 CFR Part 2, Hipaa, Crisis Intervention, De-Escalation, Urine Analysis.

Education: HS/GED Completion required.

Frequently asked questions about Withdrawal Management Support Staff at Willamette Family, Inc.

What does a Withdrawal Management Support Staff at Willamette Family, Inc. do?expand_more

Day-to-day, the Withdrawal Management Support Staff at Willamette Family, Inc. will provide administrative support to counselors to maintain efficient program operations; ensure confidentiality and compliance with 42 cfr part 2 and hipaa regulations; transport residents to scheduled appointments as needed; and maintain accurate and up-to-date daily logs and records for all resident activities.

What are the requirements for this Withdrawal Management Support Staff role?expand_more

To qualify for the Withdrawal Management Support Staff at Willamette Family, Inc. position, applicants should have: HS/GED Completion; Background Check Approval from the Department of Human Services; Pre-employment Drug Screening (including Cannabis/THC); 12 month waiting period for former clients; Available for Swing Shift and Graveyard shifts; and Available for weekends.

Where is the Withdrawal Management Support Staff role at Willamette Family, Inc. located?expand_more

Withdrawal Management Support Staff at Willamette Family, Inc. is based in 319, Hope Loop, Danebo, Eugene, Lane County, Oregon, 97402, United States. This is a on-site role.

Is this Withdrawal Management Support Staff job remote, hybrid, or on-site?expand_more

Willamette Family, Inc. has listed this Withdrawal Management Support Staff role as on-site.

How much experience is required for this Withdrawal Management Support Staff role?expand_more

Candidates for Withdrawal Management Support Staff at Willamette Family, Inc. should have mid level.

What skills do you need for the Withdrawal Management Support Staff role at Willamette Family, Inc.?expand_more

Key skills for Withdrawal Management Support Staff at Willamette Family, Inc. include Substance Use Disorders; Substance Abuse Treatment Practices; 42 CFR Part 2; Hipaa; Crisis Intervention; De-Escalation; and Urine Analysis.

What education is required for Withdrawal Management Support Staff at Willamette Family, Inc.?expand_more

Educational requirements for this role: HS/GED Completion required.

What category does the Withdrawal Management Support Staff role belong to?expand_more

Withdrawal Management Support Staff at Willamette Family, Inc. is part of the admin job category on Recrutus.

About Willamette Family, Inc.

Browse more roles: All Willamette Family, Inc. jobs, admin jobs on Recrutus.