Telephone Sales Agent

About the Team

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Since the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service. Our team of gracious hosts combines classic sophistication and modern sensibility to deliver our signature Butler Service and flawless hospitality.

By joining St. Regis, you join a portfolio of brands with Marriott International. We invite you to explore careers where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About the Role

Located at The Resort at Kapalua Bay in Maui, this Food and Beverage position serves as a vital link between our guests and our culinary team. You will be the voice of the room service experience, taking orders over the phone and acting as a knowledgeable guide on menu selections and wine origins, vintages, and styles.

Your day involves anticipating guest needs and ensuring seamless service delivery. You will communicate special requests, allergies, and dietary requirements directly to the kitchen, while keeping guests and management informed of any service delays. Beyond the transactional aspects of logging orders and processing payments in the MICROS system, you will maintain a clean work environment and ensure that every interaction reflects the high standards of St. Regis. You will welcome guests with genuine appreciation, assist individuals with disabilities, and uphold the confidentiality of proprietary information.

Hiring Process

To apply for this position, please submit your application through the official Marriott International careers portal. Candidates selected for the role will be contacted directly regarding next steps for the interview process.

Equal Opportunity

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.