Systems Engineer with Security Clearance
Not Disclosed•Full-TimeOn-site
location_onMartin County, Indiana, 47522, United States
Serco is the Americas division of Serco Group, plc, where over 9,000 employees strive to make an impact every day across 100+ sites in Defense, Citizen Services, and Transportation. We help clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, and various state and local governments.
This role is part of our Defense team supporting the CNIC program in Crane, Indiana. CNIC Regional Offices focus on improving operational performance and cost reductions through business process definition, analysis, and the development of technical capabilities that automate processes or improve transparency for analytics and decision-making.
You will serve as a key liaison among technical teams, construction and facilities partners, and leadership, delivering expert guidance to maintain secure, scalable, and mission-ready IT capabilities. This position provides comprehensive technical, operational, and project-level support across Service Desk operations, MILCON IT integration, and real property management.
In this day-to-day capacity, you will ensure the Command's IT infrastructure is effectively planned, implemented, and sustained. You will lead daily Service Desk operations, ensuring timely ticket resolution and high customer satisfaction while troubleshooting complex technical issues involving government-furnished equipment. Your work will involve coordinating with contractors, telecom teams, and external stakeholders to resolve connectivity and hardware challenges.
Beyond the Service Desk, you will manage end-to-end real property support, including the coordination of installations, easements, and the integration of IT systems with real property assets. You will also provide expert IT integration support for Military Construction (MILCON) and Special Projects, reviewing designs and conducting security site surveys to ensure infrastructure readiness. This role requires you to be on call 24x7 and travel up to 10% of the time to support surge needs or complex troubleshooting at various sites.
If you are ready to join a world-class global support team, please submit your application through Serco's external career site. The application window for this position is for no more than 60 days, and we encourage candidates to apply promptly as the position may close earlier if filled.
Candidates may be asked to present proof of identity during the selection process, requiring a government-issued ID with a photo that matches the application information. Serco does not accept resumes by email or from unsolicited search firms.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Military Veterans and Spouses are encouraged to apply.
If you require an accommodation with the application process, please email the HR Service Desk or call 800-628-6458, option 1.
Work model: On-site
Martin County, Indiana, 47522, United States
Indiana
Military Veterans and Spouses encouraged to apply!
Skills: It Infrastructure, Service Desk, It Integration, Real Property Management, Military Construction, It Change Management, Project Governance, 8570 Iat Level I, Dod Secret Security Clearance.
Education: High school diploma/GED with minimum 4 years of relevant experience.
