SVP & GM – Venmo
Not Disclosed•Full-TimeHybrid
location_on200 West Jackson, 200, West Jackson Boulevard, Financial District, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60606, United States
About the Role
As the General Manager for Venmo, you will serve as the strategic leader for this portfolio, bridging the gap between Synchrony Financial's capabilities and client needs. This role exists to drive performance, foster growth, and ensure the successful execution of complex business strategies within the fintech and digital wallet landscape. You will act as the primary representative of Synchrony's interests, leading cross-functional teams to deliver on key deliverables while navigating the dynamic dynamics of the credit card and Buy Now, Pay Later (BNPL) sectors.
In this position, you will not only manage the financial performance and growth metrics of the portfolio but also cultivate deep, long-term relationships with client groups and key stakeholders. Your day-to-day involves orchestrating strategic action plans, negotiating contracts, and ensuring adherence to rigorous compliance and regulatory standards. You will partner closely with client operations to drive training initiatives and manage gain-share incentives, ensuring that both Synchrony and the client achieve their mutual business goals.
Our Way of Working
At Synchrony, we believe in offering flexibility to empower our teams. Our "Way of Working" model allows you the option to work from home near one of our Hubs or come into one of our offices. While remote work is supported, you will be required to commute to your nearest Hub for in-person engagement activities, including regular business meetings, training sessions, and culture events. This hybrid approach ensures we maintain strong team connections while supporting a balanced work environment.
Joining Synchrony
When you join us, you become part of an inclusive culture where individual skills, experience, and voices are not only heard but valued. We are building a future where everyone can belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), creating safe spaces to learn, grow, and connect through shared passions.
We are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. If you require an accommodation to apply for a job or perform your duties, please contact our Career Support Line at 1-866-301-5627 (Monday to Friday, 8am – 5pm CST).
Equal Opportunity Employer
Synchrony Financial is an equal opportunity employer. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are proud to have an award-winning culture that welcomes diversity at every level.
Note on Eligibility:
Legal authorization to work in the U.S. is required for this position. We will not sponsor individuals for employment visas, now or in the future. Additionally, all qualified applicants must be 18 years or older and willing to undergo a drug test, background investigation, and fingerprinting as part of the onboarding process.
Work location
Work model: Hybrid
200 West Jackson, 200, West Jackson Boulevard, Financial District, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60606, United States
Chicago, Illinois
Key Responsibilities
- check_circleDevelop and manage strategic action plans to achieve performance targets
- check_circleOwn and drive overall portfolio financial performance and key growth metrics
- check_circleManage weekly and monthly client and corporate reporting
- check_circleAssess client team performance against goals and take proactive action
- check_circleDevelop and maintain excellent working relationships with client groups and stakeholders
- check_circlePartner with client operations teams to develop and implement training initiatives
- check_circleEnsure adherence to all external and internal compliance and regulatory requirements
- check_circleManage existing client incentives and partner with teams to manage client gain share
- check_circleLead cross-functional client teams to support client needs and deliverables
Requirements
- verifiedBachelor's Degree or high school equivalent plus 12+ years of business development/client management in credit card, fintech, BNPL, or Digital Wallet platforms
- verifiedMinimum 7 years of business development/client management experience in credit card, fintech, BNPL, or Digital Wallet platforms
- verifiedMinimum 5 years negotiation and contract management experience
- verifiedAbility and flexibility to travel for business
- verifiedMust be 18 years or older
- verifiedHigh school diploma or equivalent
- verifiedLegal authorization to work in the U.S.
- verifiedMust be willing to take a drug test, submit to a background investigation and submit fingerprints
- verifiedMust be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
Nice to Have
MBA. Strong marketing, creative, and analytical skills. Ability to influence senior corporate decision makers. Ability to effectively interface and represent Synchrony Financial at the most senior levels in the client organization. Ability to innovate and find creative solutions to meet business goals. Proven ability to work independently yet as a key member and contributor to a broader team. Demonstrated success leading/influencing a team with a proven track record of delivering results. Strong overall knowledge of card business including risk, collections, operations, marketing, and finance. Superior financial acumen. Proven experience with digital forward products and technical knowledge. Skilled communicator (both written and verbal) who influences and negotiates with great latitude on outcomes. Broad and comprehensive understanding of theories and practices in a discipline. In-depth knowledge of how own function integrates within the business unit and of direct competitors (products/services).
Benefits & Perks
check_circleAnnual Incentive Plan target of 30% of salarycheck_circleAnnual Equity target of 30% of salary
Similar Job Opportunities
Skills, education and keywords
Skills: Business Development, Client Management, Negotiation, Contract Management, Marketing, Analytical Skills, Card Business, Risk, Collections, Operations.
Education: Bachelor's Degree or high school equivalent with 12+ years experience; MBA preferred.
Frequently asked questions about SVP & GM – Venmo at Synchrony
What does a SVP & GM – Venmo at Synchrony do?expand_more
A SVP & GM – Venmo at Synchrony is responsible for the following: Develop and manage strategic action plans to achieve performance targets; Own and drive overall portfolio financial performance and key growth metrics; Manage weekly and monthly client and corporate reporting; and Assess client team performance against goals and take proactive action.
What are the requirements for this SVP & GM – Venmo role?expand_more
To qualify for the SVP & GM – Venmo at Synchrony position, applicants should have: Bachelor's Degree or high school equivalent plus 12+ years of business development/client management in credit card, fintech, BNPL, or Digital Wallet platforms; Minimum 7 years of business development/client management experience in credit card, fintech, BNPL, or Digital Wallet platforms; Minimum 5 years negotiation and contract management experience; Ability and flexibility to travel for business; Must be 18 years or older; and High school diploma or equivalent.
Where is the SVP & GM – Venmo role at Synchrony located?expand_more
SVP & GM – Venmo at Synchrony is based in 200 West Jackson, 200, West Jackson Boulevard, Financial District, Loop, Chicago, South Chicago Township, Cook County, Illinois, 60606, United States. This is a hybrid role.
Is this SVP & GM – Venmo job remote, hybrid, or on-site?expand_more
Synchrony has listed this SVP & GM – Venmo role as hybrid.
How much experience is required for this SVP & GM – Venmo role?expand_more
SVP & GM – Venmo at Synchrony typically requires 12+ years of relevant experience at the executive level.
What skills do you need for the SVP & GM – Venmo role at Synchrony?expand_more
Key skills for SVP & GM – Venmo at Synchrony include Business Development; Client Management; Negotiation; Contract Management; Marketing; Analytical Skills; Card Business; and Risk.
What education is required for SVP & GM – Venmo at Synchrony?expand_more
Educational requirements for this role: Bachelor's Degree or high school equivalent with 12+ years experience; and MBA preferred.
What category does the SVP & GM – Venmo role belong to?expand_more
SVP & GM – Venmo at Synchrony is part of the sales job category on Recrutus.