SVP & GM – Venmo
Not Disclosed•Full-TimeHybrid
location_on129 West Trade, 129, West Trade Street, Uptown, Charlotte, Mecklenburg County, North Carolina, 28202, United States
As the General Manager for Venmo, you will serve as the strategic leader for this portfolio, bridging the gap between Synchrony Financial's capabilities and client needs. This role is designed to drive performance and growth by orchestrating the efforts of Client Development and cross-functional teams. You will be the primary architect of annual plans, ensuring that strategic initiatives are not only developed but effectively executed to meet key business targets.
In this position, you will represent Synchrony's interests in high-level negotiations and foster deep, collaborative relationships with client groups and stakeholders. Your day-to-day involves steering the client team through complex business dynamics, managing financial performance, and ensuring adherence to all regulatory and compliance requirements. You will act as a key influencer, working closely with senior corporate decision-makers to innovate solutions and deliver on strategic projects that define the future of the digital wallet and fintech landscape.
At Synchrony, we believe in flexibility that empowers you to do your best work. Our "Way of Working" model offers the option to work from home near one of our designated Hubs or to work from one of our offices. While remote work is supported, you will be required to commute to your nearest Hub for essential in-person engagement activities, including regular business meetings, team training, and culture events.
We are committed to building an inclusive culture where your individual skills, experience, and voice are not only heard but valued. When you join us, you become part of a community where over 50% of our workforce engages in Employee Resource Groups (ERGs), creating safe spaces to learn, grow, and turn ideals into action. We are proud to have an award-winning culture that ensures all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
If you require a reasonable accommodation to apply for a job or to perform your job duties, please contact our Career Support Line at 1-866-301-5627 (Monday–Friday, 8am–5pm CST). We are dedicated to ensuring an accessible and equitable hiring process for everyone.
Work model: Hybrid
129 West Trade, 129, West Trade Street, Uptown, Charlotte, Mecklenburg County, North Carolina, 28202, United States
Charlotte, North Carolina
MBA; Strong marketing, creative, and analytical skills; Ability to influence senior corporate decision makers; Ability to effectively interface and represent Synchrony Financial at the most senior levels in the client organization; Ability to innovate and find creative solutions to meet business goals; Proven experience with digital forward products and technical knowledge; Skilled communicator (both written and verbal) who influences and negotiates with great latitude on outcomes; Broad and comprehensive understanding of theories and practices in a discipline; In-depth knowledge of how own function integrates within the business unit and of direct competitors (products/services).
Skills: Business Development, Client Management, Negotiation, Contract Management, Marketing, Analytical Skills, Card Business, Risk, Collections, Operations.
Education: Bachelor's Degree or high school equivalent with 12+ years experience; MBA preferred.
