Supv-Operations
Not Disclosed•Full-TimeOn-site
location_onHilton Garden Inn Salt Lake City Downtown, 250, 600 South, Central Ninth, Salt Lake City, Salt Lake County, Utah, 84101, United States
About the Role
This position serves as a critical leadership hub within our dock operations, dedicated to ensuring customer satisfaction by orchestrating the timely and damage-free movement of all shipments. The role exists to bridge the gap between operational execution and service excellence, requiring a leader who can simultaneously manage people, processes, and compliance in a fast-paced, deadline-oriented environment.
In this capacity, you will lead, manage, and develop a team of employees with a specific focus on retention, growth, and safety performance. Your day-to-day involves supervising direct work, including pre-shift activities, to ensure outstanding quality and adherence to customer deliverables. You will actively monitor and educate the team on safety, identifying and correcting unsafe acts or conditions immediately while providing constructive feedback and follow-up.
Beyond people management, you will be responsible for planning daily manpower needs and setting schedules to guarantee that customer freight is delivered and picked up on time. This includes communicating clear job assignments, monitoring service freight for cut-time compliance, and analyzing performance data to identify opportunities for cost reduction and efficiency improvements without compromising rigorous safety standards.
You will also serve as a key point of contact for business partners, assisting customers with rate quotes, claim information, and appointment setting. A significant part of the role involves ensuring freight accuracy by identifying incorrect weights and classifications and properly processing all Over, Short, and Damaged (OS&D) items. Success in this role requires navigating a dynamic dock environment with exposure to varied weather conditions, exhaust, fumes, dust, and noise, while maintaining the ability to work independently or as part of a cohesive team.
Work location
Work model: On-site
Hilton Garden Inn Salt Lake City Downtown, 250, 600 South, Central Ninth, Salt Lake City, Salt Lake County, Utah, 84101, United States
Salt Lake City, Utah
Key Responsibilities
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Internet, LTL Industry, Dot Rules And Regulations, Osha Laws, Hazardous Materials Regulations, NMFC, Tariff Rules.
Education: High school diploma or equivalent required.
Frequently asked questions about Supv-Operations at Presbyterian Night Shelter
What does a Supv-Operations at Presbyterian Night Shelter do?expand_more
Day-to-day, the Supv-Operations at Presbyterian Night Shelter will lead, manage, and develop employees to ensure retention and growth; monitor and correct unsafe acts or conditions using immediate corrective action; identify freight with incorrect weight and classification; and plan manpower needs and set schedules to ensure timely freight delivery.
What are the requirements for this Supv-Operations role?expand_more
Presbyterian Night Shelter is looking for candidates who meet the following requirements: High school diploma or equivalent; Knowledge of LTL Industry, DOT Rules, OSHA Laws, Hazardous Materials Regulations, NMFC, and Tariff Rules; and Knowledge of Microsoft Office and Internet.
Where is the Supv-Operations role at Presbyterian Night Shelter located?expand_more
Supv-Operations at Presbyterian Night Shelter is based in Hilton Garden Inn Salt Lake City Downtown, 250, 600 South, Central Ninth, Salt Lake City, Salt Lake County, Utah, 84101, United States. This is a on-site role.