Supervisor, Retirement Benefits
Not Disclosed•Full-TimeOn-site
location_onHolmes Avenue, Clarendon Hills, DuPage County, Illinois, 60514, United States
About Zenith American Solutions
Zenith American Solutions is the largest independent Third Party Administrator in the United States, operating over 44 offices nationwide. With roots dating back to 1944, the company was formed in 2011 through the merger of Zenith Administrators and American Benefit Plan Administrators. By combining resources, best practices, and scale, we have built a stronger organization dedicated to our philosophy of "better systems for better service."
We believe the best way to realize this mission is by hiring the best employees. We are always looking for talented individuals who share our dedication to high-quality work, exceptional service, and mutual respect. If you are interested in working in an environment where people—both employees and clients—really matter, we invite you to bring your talents to Zenith American.
About the Role
As the Supervisor, Retirement Benefits, you will lead the daily operations of our Retirement Benefits team, ensuring alignment with company guidelines, client needs, and strict regulatory requirements. This role exists to provide the leadership and oversight necessary to maintain the integrity of retirement benefit processing, from applications and calculations to final payments.
In this position, you will foster a culture of accountability and growth, developing staff through performance management, goal setting, and effective employee relations. You will serve as a key representative for the Retirement Benefits Operations organization, participating in national initiatives and communicating critical policy changes to ensure seamless operational execution. Your day will involve balancing the strategic oversight of unit meetings and production metrics with the hands-on resolution of escalated issues and complex benefit calculations.
Hiring Process
We are committed to a fair and transparent hiring process. If you require a reasonable accommodation during the application or interview process due to a disability, please contact our Recruiting Department at recruiting@zenith-american.com. We are dedicated to providing support to ensure you have the opportunity to showcase your talents.
Equal Opportunity Employer
Zenith American Solutions is an Equal Opportunity Employer. We are committed to providing reasonable accommodations for qualified applicants and employees with disabilities in compliance with the Americans with Disabilities Act (ADA) and other applicable federal and state laws. We consider qualified applicants regardless of background, ensuring a diverse and inclusive workplace where everyone can thrive.
Work location
Work model: On-site
Similar Job Opportunities
Skills, education and keywords
Skills: Retirement Benefits, Defined Benefit Plans, Defined Contribution Plans, 401(k) Plans, Benefits Administration Systems, Microsoft Office.
Education: High school diploma or GED required.
Frequently asked questions about Supervisor, Retirement Benefits at Zenith American Solutions, Inc.
What does a Supervisor, Retirement Benefits at Zenith American Solutions, Inc. do?expand_more
In this Supervisor, Retirement Benefits at Zenith American Solutions, Inc. role, you will provide daily leadership and supervision to the retirement benefits team; develop staff through performance management, goal setting, and training; oversee processing of retirement benefit applications, calculations, and payments; and communicate and implement changes in policies, procedures, and plan guidelines.
What are the requirements for this Supervisor, Retirement Benefits role?expand_more
Zenith American Solutions, Inc. is looking for candidates who meet the following requirements: High school diploma or GED; Four years of experience working in retirement benefits; Working knowledge of defined benefit plans, defined contribution plans, 401(k) plans and benefits administration systems; and Computer proficiency including Microsoft Office tools and applications.
Where is the Supervisor, Retirement Benefits role at Zenith American Solutions, Inc. located?expand_more
Supervisor, Retirement Benefits at Zenith American Solutions, Inc. is based in Holmes Avenue, Clarendon Hills, DuPage County, Illinois, 60514, United States. This is a on-site role.