Strategic Account Manager

About RRD

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions designed to elevate engagement across the complete customer journey. With 22,000 clients—including 93% of the Fortune 100—and 32,000 employees across 28 countries, we bring the expertise, execution, and scale necessary to transform customer touchpoints into meaningful moments of impact. Our portfolio offers trusted creative execution and worldwide business process consulting, with services specifically designed to lower environmental impact.

About the Role

The Strategic Account Manager serves as the principal representative of RRD, acting as a trusted business partner to senior-level clients and decision-makers. This role is dedicated to understanding client needs and representing our products, services, and solutions through a consultative process. You will be responsible for maintaining and growing customer accounts by optimizing revenue opportunities, developing strategic plans with foresight, and promoting sales in creative and effective ways.

In this position, you will lead with client solutions, utilizing data, research, and insights to understand how customers spend their marketing, advertising, and trade dollars. Your day-to-day involves engaging with internal sales experts to sell omni-channel solutions, negotiating contracts, and creating compelling visions that challenge and evolve client marketing strategies. You will act as the primary point of contact for problem-solving, ensuring the tactical and flawless implementation of programs while cultivating new business opportunities and driving cross-selling and up-selling initiatives.

Hiring Process

All employment offers are contingent upon the successful completion of both a pre-employment background check and a drug screen. Candidates will be evaluated based on their ability to exercise independent judgment, resolve complex issues, and influence stakeholders to close business.

Equal Opportunity Employer

RRD is an Equal Opportunity Employer, including disability and veterans. All your information will be kept confidential according to EEO guidelines.

Work location

Work model: On-site

4912, Worth Street, Dallas, Dallas County, Texas, 75214, United States

Dallas, Texas

Key Responsibilities

check_circleDevelop strategic advertising ideas and programs for clients
check_circleNegotiate contracts and acquire new accounts with varying complexity levels
check_circleProvide accurate and timely sales reports and forecasting
check_circleBuild meaningful relationships with senior-level clients and decision makers
check_circleLead client interactions by providing integrated product solutions
check_circleMaintain and grow customer accounts to optimize revenue opportunities
check_circleUse data and insights to identify cross-selling and up-selling opportunities
check_circleCreate compelling visions to challenge and improve client marketing strategies

Requirements

verifiedBachelor's degree in Business, Marketing, or Communications or equivalent
verified5+ years outside sales and/or account management experience
verified5+ years experience developing and maintaining client relationships
verifiedProficiency in Microsoft Office
verifiedProficiency in CRM software
verifiedMedia experience preferred
verifiedAbility to travel

Nice to Have

Media experience

Benefits & Perks

check_circleMedical, dental, and vision coveragecheck_circlePaid time offcheck_circleDisability insurancecheck_circle401(k) with company matchLife insurance

Skills, education and keywords

Skills: Microsoft Office, CRM Software.

Education: Bachelor's degree in Business, Marketing, or Communications, or equivalent experience.

Frequently asked questions about Strategic Account Manager at RRD

What does a Strategic Account Manager at RRD do?expand_more

A Strategic Account Manager at RRD is responsible for the following: Develop strategic advertising ideas and programs for clients; Negotiate contracts and acquire new accounts with varying complexity levels; Provide accurate and timely sales reports and forecasting; and Build meaningful relationships with senior-level clients and decision makers.

What are the requirements for this Strategic Account Manager role?expand_more

RRD is looking for candidates who meet the following requirements: Bachelor's degree in Business, Marketing, or Communications or equivalent; 5+ years outside sales and/or account management experience; 5+ years experience developing and maintaining client relationships; Proficiency in Microsoft Office; Proficiency in CRM software; and Media experience preferred.

Where is the Strategic Account Manager role at RRD located?expand_more

Strategic Account Manager at RRD is based in 4912, Worth Street, Dallas, Dallas County, Texas, 75214, United States. This is a on-site role.

Is this Strategic Account Manager job remote, hybrid, or on-site?expand_more

RRD has listed this Strategic Account Manager role as on-site.

How much experience is required for this Strategic Account Manager role?expand_more

Strategic Account Manager at RRD typically requires 5+ years of relevant experience at the senior level.

What skills do you need for the Strategic Account Manager role at RRD?expand_more

Key skills for Strategic Account Manager at RRD include Microsoft Office; and CRM Software.

What education is required for Strategic Account Manager at RRD?expand_more

Educational requirements for this role: Bachelor's degree in Business, Marketing, or Communications, or equivalent experience.

What category does the Strategic Account Manager role belong to?expand_more

Strategic Account Manager at RRD is part of the sales job category on Recrutus.