Store Support
Not Disclosed•Full-TimeOn-site
location_onTwo Procter & Gamble Plaza, 2, Procter & Gamble Plaza, Procter & Gamble General Office, Central Business District, Cincinnati, Hamilton County, Ohio, 45202, United States
Position Purpose
Associates in Store Support positions are responsible for a variety of non-sales functions that play a critical role in ensuring the highest level of customer satisfaction. Whether directing customers to store departments, answering questions on product order status, handling cash management, or ensuring program compliance, these roles are essential to the store's operational success.
About the Role
This position may include specific duties such as ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Direct interaction with customers or vendors is sometimes required. Individuals in these positions must work cooperatively with other associates, vendors, and carriers, while remaining productive with little to some supervision.
Success in this role requires a detail-oriented approach, proven time management skills, and a high level of integrity at all times. Associates must respond to operational concerns of all associates and remain focused on store-specific business objectives while supporting key operational responsibilities.
Specific Positions
Specific titles within this category may include:
- Office Associate
- Order Fulfillment Associate
- Lot Associate
- Customer Service Representative
Work location
Work model: On-site
Two Procter & Gamble Plaza, 2, Procter & Gamble Plaza, Procter & Gamble General Office, Central Business District, Cincinnati, Hamilton County, Ohio, 45202, United States
Cincinnati, Ohio
Key Responsibilities
- check_circleEnsure outstanding customer order fulfillment experience
- check_circleAnswer customer questions on product order status
Similar Job Opportunities
Skills, education and keywords
Education: Associates in Store Support positions.
Frequently asked questions about Store Support at The Home Depot
What does a Store Support at The Home Depot do?expand_more
Day-to-day, the Store Support at The Home Depot will ensure outstanding customer order fulfillment experience; answer customer questions on product order status; maintain program compliance and demonstrate high integrity; and support store-specific business objectives and operational goals.
Where is the Store Support role at The Home Depot located?expand_more
Store Support at The Home Depot is based in Two Procter & Gamble Plaza, 2, Procter & Gamble Plaza, Procter & Gamble General Office, Central Business District, Cincinnati, Hamilton County, Ohio, 45202, United States. This is a on-site role.
Is this Store Support job remote, hybrid, or on-site?expand_more
The Home Depot has listed this Store Support role as on-site.
How much experience is required for this Store Support role?expand_more
Candidates for Store Support at The Home Depot should have entry level.