Sr. Supervisor, Warranty Administration
Not Disclosed•Full-TimeOn-site
location_onI 481, Town of DeWitt, Onondaga County, New York, 13057, United States
About Carrier
Carrier Global Corporation is a global leader in intelligent climate and energy solutions, committed to creating innovations that bring comfort, safety, and sustainability to life. Since inventing modern air conditioning in 1902, we have led with purpose: enhancing the lives we live and the world we share. Through cutting-edge advancements in temperature control, air quality, and transportation, we improve lives, empower critical industries, and ensure the safe transport of food and lifesaving medicines.
We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow us on social media at @Carrier.
Work location
Work model: On-site
I 481, Town of DeWitt, Onondaga County, New York, 13057, United States
Town of DeWitt, New York
Key Responsibilities
- check_circleSupervise daily operations of Warranty Administration and Product Registration teams
- check_circleCoordinate with cross-functional partners to resolve issues and ensure policy compliance
- check_circleMonitor customer feedback and recurring issues to support product and service enhancements
- check_circleReview warranty data to identify failure patterns and share findings with management
Similar Job Opportunities
Skills, education and keywords
Skills: Salesforce, Sap, Service Bench, Six Sigma, Lean, Kaizen, CRM, Five9.
Education: High School diploma or equivalent required.
Frequently asked questions about Sr. Supervisor, Warranty Administration at Carrier
What does a Sr. Supervisor, Warranty Administration at Carrier do?expand_more
Day-to-day, the Sr. Supervisor, Warranty Administration at Carrier will supervise daily operations of warranty administration and product registration teams; coordinate with cross-functional partners to resolve issues and ensure policy compliance; monitor customer feedback and recurring issues to support product and service enhancements; and review warranty data to identify failure patterns and share findings with management.
What are the requirements for this Sr. Supervisor, Warranty Administration role?expand_more
To qualify for the Sr. Supervisor, Warranty Administration at Carrier position, applicants should have: High School diploma or equivalent; 3+ years of progressive experience in customer service, warranty management, or product lifecycle management; 2+ years of experience with leadership responsibilities; 3+ years of experience using computer applications and software; and Able and willing to travel domestically up to 10% of the year.
Where is the Sr. Supervisor, Warranty Administration role at Carrier located?expand_more
Sr. Supervisor, Warranty Administration at Carrier is based in I 481, Town of DeWitt, Onondaga County, New York, 13057, United States. This is a on-site role.