Sous Chef
Not Disclosed•Full-TimeOn-site
location_onOn-site
About the Role
Reporting directly to the Regional Executive Chef, the Sous Chef serves as a dynamic leader responsible for the efficient and effective operations of the kitchen. This role establishes leadership, direction, and accountability for all direct reports, ensuring that budgetary goals, food quality standards, and customer service expectations are consistently met. The Sous Chef acts as a change agent, challenging departmental processes to streamline operations while fostering a culture of teamwork, morale, and open communication.
The position requires a professional who can balance 90% of their day on the floor with 10% in administrative duties. You will be expected to spend your time mentoring, coaching, and developing team members, ensuring they adhere to Culinary Standard Operating Procedures and maintain the highest levels of integrity. As a role model, you will demonstrate excellent facilitator skills to align the team with the property's vision, ensuring a safe, friendly, and comfortable environment for both guests and staff.
Day in the Life
Your day begins with ensuring schedules are complete, fair, and posted according to forecast and productivity standards. You will conduct random health inspections, audit health cards, and ensure daily sanitation checklists and temperature logs are completed by your team. A significant portion of your time is dedicated to quality control through unannounced recipe audits, ensuring consistency, proper portioning, and adherence to presentation standards across 15% of the menu items weekly.
You will lead daily huddle sessions and hold weekly meetings with direct reports to address agendas and performance expectations. Beyond operations, you will solicit and respond to guest feedback directly, resolving complaints with sincerity and utilizing appropriate recovery tools to delight guests. You will also collaborate with the Executive Chef to develop menus that align with customer demographics and drive revenue, while managing departmental operating budgets and identifying opportunities to reduce expenses.
Hiring Process
Candidates must be able to obtain and maintain an Ohio Lottery Commission license. The role requires a professional with a proven track record in high-volume, high-end venues, capable of working varied shifts, including weekends and holidays. Applicants should be prepared to demonstrate their ability to navigate the property, including stairways and escalators, and handle physical demands such as lifting up to 50 lbs.
Equal Opportunity
JACK Entertainment is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value the unique perspectives and experiences that all team members bring to our organization.
Work location
Work model: On-site
On-site
Key Responsibilities
- check_circleManage kitchen operations to achieve budgetary, food quality, and customer service expectations
- check_circleDevelop and administer departmental operating budgets in conjunction with the Executive Chef
- check_circleResolve customer complaints and solicit feedback to ensure guest satisfaction
- check_circleCoordinate with other departments to ensure efficient operations and total guest satisfaction
- check_circleConduct daily recipe audits to ensure quality, consistency, and proper portioning
- check_circleConduct educational seminars to keep the team updated on current food trends and styles
- check_circleEnsure adherence to culinary standard operating procedures and utilize required SOP tools
- check_circleMentor, coach, and discipline direct reports according to standard operating procedures
- check_circle
Requirements
- verifiedThree or more years as a professional chef for a hotel, resort or chain concept restaurant
- verifiedExperience in high volume and high end venues
- verifiedDegree or certification from an accredited culinary arts institute, or apprenticeship certification from the American Culinary Federation, or three year job equivalent preferred
- verifiedCollege degree in Hotel Management or Culinary Arts a plus
- verifiedMust be able to obtain and maintain an Ohio Lottery Commission license
- verifiedProficient in Microsoft Office Suite
Nice to Have
A degree or certification from an accredited culinary arts institute, or apprenticeship certification from the American Culinary Federation or three year job equivalent. College degree in Hotel Management or Culinary Arts.
Benefits & Perks
check_circleMedical, Prescription Drug, Dental, and Vision Coveragecheck_circleLife and Disability Insurancecheck_circleFree Parkingcheck_circleGenerous Paid Time Off PlanDiscounted Team Member Meals
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office Suite, Food Storage, Food Identification, Food Cooling, Food Thawing, Food Re-Thermalization, Managing Orders, Expediting Orders, Recipe Formulization, Yield.
Education: Degree or certification from culinary institute or apprenticeship preferred; College degree in Hotel Management or Culinary Arts a plus.
Frequently asked questions about Sous Chef at JACK Entertainment
What does a Sous Chef at JACK Entertainment do?expand_more
A Sous Chef at JACK Entertainment is responsible for the following: Manage kitchen operations to achieve budgetary, food quality, and customer service expectations; Develop and administer departmental operating budgets in conjunction with the Executive Chef; Resolve customer complaints and solicit feedback to ensure guest satisfaction; and Coordinate with other departments to ensure efficient operations and total guest satisfaction.
What are the requirements for this Sous Chef role?expand_more
To qualify for the Sous Chef at JACK Entertainment position, applicants should have: Three or more years as a professional chef for a hotel, resort or chain concept restaurant; Experience in high volume and high end venues; Degree or certification from an accredited culinary arts institute, or apprenticeship certification from the American Culinary Federation, or three year job equivalent preferred; College degree in Hotel Management or Culinary Arts a plus; Must be able to obtain and maintain an Ohio Lottery Commission license; and Proficient in Microsoft Office Suite.
Where is the Sous Chef role at JACK Entertainment located?expand_more
Sous Chef at JACK Entertainment is based in On-site. This is a on-site role.
Is this Sous Chef job remote, hybrid, or on-site?expand_more
JACK Entertainment has listed this Sous Chef role as on-site.
How much experience is required for this Sous Chef role?expand_more
Sous Chef at JACK Entertainment typically requires 3+ years of relevant experience at the mid level level.
What skills do you need for the Sous Chef role at JACK Entertainment?expand_more
Key skills for Sous Chef at JACK Entertainment include Microsoft Office Suite; Food Storage; Food Identification; Food Cooling; Food Thawing; Food Re-Thermalization; Managing Orders; and Expediting Orders.
What education is required for Sous Chef at JACK Entertainment?expand_more
Educational requirements for this role: Degree or certification from culinary institute or apprenticeship preferred; and College degree in Hotel Management or Culinary Arts a plus.
What category does the Sous Chef role belong to?expand_more
Sous Chef at JACK Entertainment is part of the hospitality & catering job category on Recrutus.