Social Media Manager

About the Company

Credit Acceptance is an award-winning company recognized locally and nationally for its workplace culture. Our world-class environment is shaped by dedicated team members who share a drive to succeed both as professionals and as a unified company. With a great product, amazing people, and a stable financial history, we have become one of the largest used car finance companies in the nation.

Our Support teams operate within a dynamic environment that promotes flexibility and autonomy, offering the opportunity to collaborate with a diverse group of professionals. We are committed to complying with company standards, exceeding customer expectations, and driving our "Great Place to Work" culture. Through the consistent delivery of quality services and a deep understanding of business needs, we develop innovative improvements as we strive toward our company's Big, Hairy, Audacious Goals.

Our Values

To be successful in this role, team members embody our core values:

• Positive: Maintaining resiliency and focusing on solutions.
• Respectful: Collaborating and actively listening.
• Insightful: Cultivating innovation, accumulating business knowledge, demonstrating self-awareness, and making quality decisions.
• Direct: Effectively communicating and conveying courage.
• Earnest: Taking accountability, applying feedback, and effectively planning and prioritizing.

About the Role

Credit Acceptance's in-house Creative team is responsible for producing exceptional concepts and inspiring content to deliver results for the brand. We are looking for a Social Media Manager to own and evolve our social presence across both dealer and consumer audiences.

You live and breathe social media and are a pro at translating business priorities into clear, effective social strategies. You will bring those strategies to life through thoughtful content, consistent execution, and ongoing performance optimization. As a hands-on contributor, you thrive on collaboration and bringing ideas to life to ensure our social presence isn't just active, but effective, measurable, and aligned to business outcomes.

In this role, you will work with multiple departments to balance campaign support, evergreen content, and timely opportunities. You will translate business messaging into clear, engaging, platform-appropriate content for both B2B and B2C audiences, partnering with copywriters, designers, and video team members to execute larger creative concepts. Your work will ensure all content aligns with brand standards, voice, and compliance requirements while driving measurable results.

Hiring Process

We understand that your career search may look different than others. Our hiring team wants to ensure this role is a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, we encourage you to send us your application.

We have great details around our stats, success, history, and culture, and we are happy to share why we are proud of our environment—let's talk!

Equal Opportunity & Culture

Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.

Note: This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b, H-4, or F-1 OPT visa holders.