Shift Leader
Not Disclosed•Full-TimeOn-site
location_onPlanifyr
About the Role
The Shift Leader is an entry-level supervisory position designed to support the Restaurant General Manager and Assistant Manager with daily restaurant operations. This role serves as a vital link in conveying the Wingstop culture to the team, requiring a creative, passionate team player dedicated to hard work, fun, and the brand's success.
This is an exciting opportunity for upward mobility. If you lack prior experience, the organization provides comprehensive training to equip you with the skills needed to succeed on your leadership journey, with a clear path to advancing to a General Manager role.
Day in the Life
As a Shift Leader, you will act with integrity and honesty to promote the company's mission. Your day involves assisting the General Manager in meeting store goals by driving sales and controlling labor and food costs. You will ensure the restaurant environment remains safe for both team members and guests, fostering a culture built on respect, recognition, and reward.
You will be expected to maintain a calm demeanor during high-volume periods or unusual events, setting a positive example for the shift team. A key part of your role is developing positive relationships by understanding and addressing the individual needs and motivations of your team. You will also be required to assist all other positions as necessary, delivering excellent customer service with a "guest first" attitude.
Additionally, you will resolve low-level guest issues efficiently, follow cash management policies, and identify maintenance problems to communicate to the Facilities Department. Using company tools, you will coach, mentor, and develop team members to ensure a high-performing restaurant team.
Hiring Process & Culture
Wingstop - FWS is an independently owned and operated franchisee committed to building a diverse and engaged team. We value strong leadership skills, the ability to problem-solve quickly, and the capacity to manage multiple projects with urgency.
Equal Opportunity Employer Wingstop - FWS is an Equal Opportunity Employer. We consider qualified applicants regardless of background, ensuring a workplace where everyone can thrive.
Work location
Work model: On-site
Planifyr
Key Responsibilities
- check_circleSupport the General Manager with daily restaurant operations
- check_circleDrive sales and control labor and food costs during shifts
- check_circleEnsure a safe environment for team members and guests
- check_circleDeliver excellent customer service and resolve guest issues
- check_circleManage cash handling and register policies
- check_circleIdentify and communicate maintenance problems to Facilities
- check_circleMaintain operational standards and company culture
- check_circleCoach, mentor, and develop shift team members
Requirements
- verifiedFood Handler Certification required once hired
- verified6 months experience using a register (POS) system
Nice to Have
1 year of previous food service, retail, or restaurant supervisory experience.
Benefits & Perks
check_circleMedical, Rx, dental, and vision insurance packages for full-time employeescheck_circleLife Insurance with $25k company provided coverage upon election of health benefitscheck_circle401k with 4% company match available after 90 days
Similar Job Opportunities
Frequently asked questions about Shift Leader at U.S. Fish and Wildlife Service (USFWS)
What does a Shift Leader at U.S. Fish and Wildlife Service (USFWS) do?expand_more
A Shift Leader at U.S. Fish and Wildlife Service (USFWS) is responsible for the following: Support the General Manager with daily restaurant operations; Drive sales and control labor and food costs during shifts; Ensure a safe environment for team members and guests; and Deliver excellent customer service and resolve guest issues.
What are the requirements for this Shift Leader role?expand_more
To qualify for the Shift Leader at U.S. Fish and Wildlife Service (USFWS) position, applicants should have: Food Handler Certification required once hired; and 6 months experience using a register (POS) system.
Where is the Shift Leader role at U.S. Fish and Wildlife Service (USFWS) located?expand_more
Shift Leader at U.S. Fish and Wildlife Service (USFWS) is based in Planifyr. This is a on-site role.
Is this Shift Leader job remote, hybrid, or on-site?expand_more
U.S. Fish and Wildlife Service (USFWS) has listed this Shift Leader role as on-site.
How much experience is required for this Shift Leader role?expand_more
Shift Leader at U.S. Fish and Wildlife Service (USFWS) typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Shift Leader role at U.S. Fish and Wildlife Service (USFWS)?expand_more
Key skills for Shift Leader at U.S. Fish and Wildlife Service (USFWS) include Food Handler Certification; and Pos.
What category does the Shift Leader role belong to?expand_more
Shift Leader at U.S. Fish and Wildlife Service (USFWS) is part of the hospitality & catering job category on Recrutus.
About U.S. Fish and Wildlife Service (USFWS)
The U.S. Fish and Wildlife Service operates as a federal agency within the Government Administration sector, headquartered in Falls Church, VA. The organization fulfills a mission centered on conserving, protecting, and enhancing fish, wildlife, plants, and their habitats for the benefit of the American public. This entity works collaboratively with partners across the nation to achieve these conservation goals.
The agency manages an extensive network of facilities, including more than 565 national wildlife refuges and over 60 national fish hatcheries, alongside various other sites. These operations support biodiversity and environmental stewardship on a national scale. The service maintains a significant physical footprint dedicated to preserving natural resources for future generations.
All career opportunities and job postings for the organization are available through the USAJobs portal. Additional information regarding human capital initiatives, employee profiles, and organizational culture can be found on the official website. The agency also provides social media guidelines and accessibility resources for video content to ensure broad public engagement and transparency.
Browse more roles: All U.S. Fish and Wildlife Service (USFWS) jobs, hospitality & catering jobs on Recrutus.