Shift Lead
Not Disclosed•Full-TimeOn-site
location_onSouth Saint Clair Street, Middle Grounds, Toledo, Lucas County, Ohio, 43601, United States
About the Role
As a Key Holder at Walgreens, you serve as a vital extension of store management, ensuring the business runs smoothly in their absence. This role is designed for individuals who thrive in a fast-paced retail environment and are passionate about delivering a distinctive and delightful customer experience. You will act as a bridge between management and the team, fostering a culture of accountability, safety, and service excellence.
Your day-to-day involves managing the store's opening and closing procedures, overseeing cash handling systems, and ensuring the sales floor and stockroom are prepared for the business day. Beyond operational duties, you are responsible for coaching team members on customer service best practices, from proactive assistance to resolving issues, ensuring every interaction leaves a positive impression.
Hiring Process
We are committed to finding the right fit for our team. Qualified applicants with arrest and conviction records are considered for employment. To review the full list of benefits available to our team members, please visit jobs.walgreens.com/benefits.
Equal Opportunity Employer
Walgreens is an Equal Opportunity Employer, including disability and veterans. We value diversity and are dedicated to creating an inclusive environment for all employees.
Work location
Work model: On-site
South Saint Clair Street, Middle Grounds, Toledo, Lucas County, Ohio, 43601, United States
Toledo, Ohio
Key Responsibilities
- check_circleOpen and close the store in the absence of management, including system start-ups and cash handling
- check_circleProcess product returns, order voids, customer refunds, and cash drops to the safe
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Frequently asked questions about Shift Lead at Walgreens
What does a Shift Lead at Walgreens do?expand_more
A Shift Lead at Walgreens is responsible for the following: Open and close the store in the absence of management, including system start-ups and cash handling; Process product returns, order voids, customer refunds, and cash drops to the safe; Engage customers to resolve issues and deliver a distinctive customer experience; and Ensure compliance with state and local laws regarding regulated products like alcohol and tobacco.
What are the requirements for this Shift Lead role?expand_more
Walgreens is looking for candidates who meet the following requirements: One year of prior leadership, supervisory, or retail key holder work experience; Fluent in reading, writing, and speaking English; and Valid PTCB certification or pharmacy license as required by state.
Where is the Shift Lead role at Walgreens located?expand_more
Shift Lead at Walgreens is based in South Saint Clair Street, Middle Grounds, Toledo, Lucas County, Ohio, 43601, United States. This is a on-site role.
Is this Shift Lead job remote, hybrid, or on-site?expand_more
Walgreens has listed this Shift Lead role as on-site.