Shift Lead
Not Disclosed•Full-TimeOn-site
location_onMain Street Parking Garage, 119, West Main Street, Central Business District, Oklahoma City, Oklahoma County, Oklahoma, 73102, United States
About the Role
As a Key Holder, you serve as a vital link between store management and the team, stepping in to lead operations when managers are absent. This role is designed for individuals who thrive in a fast-paced retail environment and are passionate about delivering a distinctive, delightful customer experience. You will not only manage daily store functions but also mentor team members, ensuring that every interaction reflects Walgreens' commitment to service excellence.
Your day involves a dynamic blend of leadership and hands-on execution. From opening and closing the store to managing cash handling, inventory accuracy, and vendor deliveries, you ensure the business runs smoothly. You will act as a liaison, communicating tasks to the team and reporting critical issues to management, while also modeling best practices in customer service, from proactive assistance to resolving complex issues.
Hiring Process
Qualified applicants with arrest and conviction records are considered for employment. To review the full list of benefits available for this role, please visit jobs.walgreens.com/benefits.
Equal Opportunity Employer
Walgreens is an Equal Opportunity Employer, including disability and veterans. We are committed to fostering a diverse and inclusive workplace where all team members can succeed.
Work location
Work model: On-site
Main Street Parking Garage, 119, West Main Street, Central Business District, Oklahoma City, Oklahoma County, Oklahoma, 73102, United States
Oklahoma City, Oklahoma
Key Responsibilities
- check_circleOpen and close the store in the absence of management, including system start-ups and cash handling
- check_circleProcess product returns, order voids, customer refunds, and cash drops to the safe
- check_circleRegister all sales on assigned cash registers and maintain records of scanning errors and price verifications
- check_circleMaintain accurate inventory counts and assist with stock rotation and product placement
- check_circleEnsure compliance with state and local laws regarding regulated products like alcohol and tobacco
- check_circleEngage customers by greeting them and resolving issues to ensure a positive experience
- check_circleServe as a liaison between management and team members by communicating tasks when management is absent
- check_circleEnsure store cleanliness and orderly appearance by performing exterior and interior maintenance tasks
- check_circleAssist with bookkeeping activities including cash reports, cash counts, ledgers, and bill payments
- check_circleManage basic department pricing, make daily price changes, and ensure proper signage is displayed
- check_circleCoach team members on warehouse and vendor ordering processes and delivery procedures
- check_circleConduct bag checks of team members before they leave the store
Requirements
- verifiedOne year of prior leadership, supervisory, or retail key holder work experience
- verifiedFluent in reading, writing, and speaking English
- verifiedValid PTCB certification or pharmacy license as required by state
Nice to Have
Knowledge of store inventory control.
Similar Job Opportunities
Frequently asked questions about Shift Lead at Walgreens
What does a Shift Lead at Walgreens do?expand_more
A Shift Lead at Walgreens is responsible for the following: Open and close the store in the absence of management, including system start-ups and cash handling; Process product returns, order voids, customer refunds, and cash drops to the safe; Register all sales on assigned cash registers and maintain records of scanning errors and price verifications; and Maintain accurate inventory counts and assist with stock rotation and product placement.
What are the requirements for this Shift Lead role?expand_more
Walgreens is looking for candidates who meet the following requirements: One year of prior leadership, supervisory, or retail key holder work experience; Fluent in reading, writing, and speaking English; and Valid PTCB certification or pharmacy license as required by state.
Where is the Shift Lead role at Walgreens located?expand_more
Shift Lead at Walgreens is based in Main Street Parking Garage, 119, West Main Street, Central Business District, Oklahoma City, Oklahoma County, Oklahoma, 73102, United States. This is a on-site role.
Is this Shift Lead job remote, hybrid, or on-site?expand_more
Walgreens has listed this Shift Lead role as on-site.
How much experience is required for this Shift Lead role?expand_more
Shift Lead at Walgreens typically requires 1+ years of relevant experience at the lead level.
What skills do you need for the Shift Lead role at Walgreens?expand_more
Key skills for Shift Lead at Walgreens include PTCB Certification; Pharmacy License; and English.
What category does the Shift Lead role belong to?expand_more
Shift Lead at Walgreens is part of the retail job category on Recrutus.