Shift Lead
Not Disclosed•Full-TimeOn-site
location_onRiverside Drive, Shore Acres, Bay Point, Contra Costa County, California, United States
About the Role
As a Key Holder, you serve as a vital extension of store management, stepping in to open and close the store, manage cash operations, and ensure the floor and stockroom are prepared for the business day. This role is designed for individuals who thrive in a fast-paced retail environment and are passionate about delivering a distinctive and delightful customer experience. You will act as a liaison between management and the team, communicating tasks and reporting issues when leadership is not present.
Day in the Life
Your day involves more than just operational tasks; it is about modeling Walgreens service traits and sharing best practices with your team. You will engage with customers and patients, offering assistance and resolving issues to ensure satisfaction. From greeting customers and maintaining eye contact to proactively identifying needs, you set the tone for the store's atmosphere.
Operationally, you will manage the flow of goods by assisting with vendor deliveries, reviewing order exceptions, and maintaining accurate inventory counts. You will also oversee pricing accuracy, ensuring proper signage and compliance with local regulations for regulated products like alcohol and tobacco. Additionally, you play a key role in maintaining store safety and order, from conducting bag checks to ensuring the store remains clean and neat.
Hiring Process
Candidates with one year of prior leadership, supervisory, or retail key holder work experience are encouraged to apply. Fluency in reading, writing, and speaking English is required (except in Puerto Rico). Those with knowledge of store inventory control are preferred. Please note that obtaining and maintaining valid PTCB certification or a pharmacy license is required as dictated by state regulations.
Our Culture & Commitment
We are committed to fostering an inclusive environment where all team members can thrive. We consider employment of qualified applicants with arrest and conviction records and are an Equal Opportunity Employer, including disability/veterans. We value respectful relationships among coworkers and expect all team members to comply with company policies and procedures.
Compensation & Benefits
The actual compensation offered will depend on a variety of factors including geography, skills, education, experience, and other relevant factors. For a comprehensive review of benefits, please visit jobs.walgreens.com/benefits.
Work location
Work model: On-site
Riverside Drive, Shore Acres, Bay Point, Contra Costa County, California, United States
Bay Point, California
Key Responsibilities
- check_circleOpen and close the store in the absence of management, including system start-ups and cash handling
- check_circleProcess product returns, order voids, customer refunds, and cash drops to the safe
- check_circleRegister all sales on assigned cash registers and maintain records of scanning errors and price verifications
- check_circleEnsure compliance with state and local laws regarding regulated products like alcohol and tobacco
- check_circleMaintain accurate inventory counts across basic departments, stockroom, and overstock locations
- check_circleSeparate food items and assist in stock rotation using the first in, first out method
- check_circleEngage customers by greeting them and resolving issues to ensure a positive experience
- check_circleEnsure store cleanliness and orderly appearance by performing exterior and interior maintenance tasks
- check_circleAssist with bookkeeping activities including cash reports, cash counts, ledgers, and bill payments
- check_circleServe as a liaison between management and team members by communicating tasks when managers are absent
- check_circleManage basic department pricing, make daily price changes, and ensure proper signage is displayed
- check_circleCoach team members on warehouse and vendor ordering processes and delivery procedures
Requirements
- verifiedOne year of prior leadership, supervisory, or retail key holder work experience
- verifiedFluent in reading, writing, and speaking English
- verifiedValid PTCB certification or pharmacy license as required by state
Nice to Have
Knowledge of store inventory control.
Similar Job Opportunities
Frequently asked questions about Shift Lead at Walgreens
What does a Shift Lead at Walgreens do?expand_more
In this Shift Lead at Walgreens role, you will open and close the store in the absence of management, including system start-ups and cash handling; process product returns, order voids, customer refunds, and cash drops to the safe; register all sales on assigned cash registers and maintain records of scanning errors and price verifications; and ensure compliance with state and local laws regarding regulated products like alcohol and tobacco.
What are the requirements for this Shift Lead role?expand_more
To qualify for the Shift Lead at Walgreens position, applicants should have: One year of prior leadership, supervisory, or retail key holder work experience; Fluent in reading, writing, and speaking English; and Valid PTCB certification or pharmacy license as required by state.
Where is the Shift Lead role at Walgreens located?expand_more
Shift Lead at Walgreens is based in Riverside Drive, Shore Acres, Bay Point, Contra Costa County, California, United States. This is a on-site role.
Is this Shift Lead job remote, hybrid, or on-site?expand_more
Walgreens has listed this Shift Lead role as on-site.
How much experience is required for this Shift Lead role?expand_more
Shift Lead at Walgreens typically requires 1+ years of relevant experience at the lead level.
What skills do you need for the Shift Lead role at Walgreens?expand_more
Key skills for Shift Lead at Walgreens include PTCB Certification; Pharmacy License; and English.
What category does the Shift Lead role belong to?expand_more
Shift Lead at Walgreens is part of the retail job category on Recrutus.
About Walgreens
Walgreens operates as a prominent retail pharmacy chain headquartered in Deerfield, Illinois. Established in 1901, the organization has maintained a long-standing commitment to community care for over a century. The company currently manages a network of approximately 8,500 stores across the United States and Puerto Rico, serving nearly 9 million customers and patients daily through its physical locations and digital platforms. The workforce comprises around 220,000 team members, including nearly 90,000 healthcare service providers dedicated to delivering medical and wellness support. Walgreens focuses on building trusted relationships to foster healthier futures for its diverse stakeholders, aiming to be the primary choice for retail pharmacy and health services. The enterprise combines traditional retail operations with modern omni-channel strategies to meet the evolving needs of its market.
Browse more roles: All Walgreens jobs, retail jobs on Recrutus.