As a Key Holder at Walgreens, you serve as a vital link between management and the team, stepping in to lead the store's daily operations in the absence of store management. This role is designed for individuals who thrive in a fast-paced retail environment and are passionate about delivering a distinctive and delightful customer experience. You will not only manage the physical opening and closing of the store but also act as a mentor, coaching team members on best practices and operational standards.
Your day-to-day involves ensuring the store is ready for business, from handling cash drops and system startups to managing vendor deliveries and maintaining inventory accuracy. You will model exceptional service habits, resolve customer issues, and ensure compliance with all company policies and local regulations. Whether assisting with pharmacy operations, managing pricing, or maintaining the store's appearance, you play a crucial part in keeping our community's health and wellness needs met with care and efficiency.
Work location
Work model: On-site
location_on
106, West Main Street, Gallatin, Sumner County, Middle Tennessee, Tennessee, 37066, United States
Gallatin, Tennessee
Key Responsibilities
check_circleOpen and close the store in the absence of management, including system start-ups and cash handling
check_circleProcess product returns, order voids, customer refunds, and cash drops to the safe
check_circleRegister all sales on assigned cash registers and maintain records of scanning errors and price verifications
Frequently asked questions about Shift Lead at Walgreens
What does a Shift Lead at Walgreens do?expand_more
In this Shift Lead at Walgreens role, you will open and close the store in the absence of management, including system start-ups and cash handling; process product returns, order voids, customer refunds, and cash drops to the safe; register all sales on assigned cash registers and maintain records of scanning errors and price verifications; and ensure compliance with state and local laws regarding regulated products like alcohol and tobacco.
What are the requirements for this Shift Lead role?expand_more
To qualify for the Shift Lead at Walgreens position, applicants should have: One year of prior leadership, supervisory, or retail key holder work experience; Fluent in reading, writing, and speaking English; and Valid PTCB certification or pharmacy license as required by state.
Where is the Shift Lead role at Walgreens located?expand_more
Shift Lead at Walgreens is based in 106, West Main Street, Gallatin, Sumner County, Middle Tennessee, Tennessee, 37066, United States. This is a on-site role.
Is this Shift Lead job remote, hybrid, or on-site?expand_more
Walgreens has listed this Shift Lead role as on-site.
check_circleEnsure compliance with state and local laws regarding regulated products like alcohol and tobacco
check_circleMaintain accurate inventory counts across basic departments, stockroom, and overstock locations
check_circleSeparate food items and assist in stock rotation using the first in, first out method
check_circleEngage customers by greeting them and resolving issues to ensure a positive experience
check_circleEnsure store cleanliness and orderly appearance by performing exterior and interior maintenance tasks
check_circleAssist with bookkeeping activities including cash reports, cash counts, ledgers, and bill payments
check_circleServe as a liaison between management and team members by communicating tasks when managers are absent
check_circleManage basic department pricing, make daily price changes, and ensure proper signage is displayed
check_circleCoach team members on warehouse and vendor ordering processes and delivery procedures
Requirements
verifiedOne year of prior leadership, supervisory, or retail key holder work experience
verifiedFluent in reading, writing, and speaking English
verifiedValid PTCB certification or pharmacy license as required by state
Nice to Have
Knowledge of store inventory control.
How much experience is required for this Shift Lead role?
expand_more
Shift Lead at Walgreens typically requires 1+ years of relevant experience at the lead level.
What skills do you need for the Shift Lead role at Walgreens?expand_more
Key skills for Shift Lead at Walgreens include PTCB Certification; Pharmacy License; and English.
What category does the Shift Lead role belong to?expand_more
Shift Lead at Walgreens is part of the retail job category on Recrutus.
About Walgreens
Walgreens operates as a prominent retail pharmacy chain headquartered in Deerfield, Illinois. Established in 1901, the organization has maintained a long-standing commitment to community care for over a century. The company currently manages a network of approximately 8,500 stores across the United States and Puerto Rico, serving nearly 9 million customers and patients daily through its physical locations and digital platforms. The workforce comprises around 220,000 team members, including nearly 90,000 healthcare service providers dedicated to delivering medical and wellness support. Walgreens focuses on building trusted relationships to foster healthier futures for its diverse stakeholders, aiming to be the primary choice for retail pharmacy and health services. The enterprise combines traditional retail operations with modern omni-channel strategies to meet the evolving needs of its market.