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  1. Home
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  3. retail
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  5. Shift Lead
Walgreens logo

Shift Lead

Not Disclosed•Full-TimeOn-site

location_onEast Side Fire Protection District Station 2, 3111, East B Street Road, Belleville, Saint Clair County, Illinois, 62221, United States

Apply Now

About the Role

As a Key Holder, you serve as a vital extension of store management, stepping in to open and close the store, manage cash operations, and ensure the floor and stockroom are prepared for the business day. This role is designed for a leader who thrives in a fast-paced retail environment and is passionate about delivering a distinctive and delightful customer experience.

You will act as a liaison between management and the team, communicating tasks and reporting issues when leadership is absent. Your day involves more than just operational duties; you will model and share customer service best practices, from proactive assistance to resolving complex issues, ensuring every interaction leaves a positive impression. Additionally, you will support the team in inventory accuracy, pricing compliance, and maintaining a clean, safe, and orderly store environment.

Hiring Process

Qualified applicants with arrest and conviction records are considered for employment. The actual compensation offered will depend on a variety of factors including geography, skills, education, experience, and other relevant factors. This role will remain open until filled.

Equal Opportunity Employer

Walgreens is an Equal Opportunity Employer, including disability and veterans. We are committed to fostering a diverse and inclusive workplace where all team members can thrive.

Work location

Work model: On-site

location_on

East Side Fire Protection District Station 2, 3111, East B Street Road, Belleville, Saint Clair County, Illinois, 62221, United States

Belleville, Illinois

Key Responsibilities

  • check_circleOpen and close the store in the absence of management, including system start-ups and cash handling
  • check_circleProcess product returns, order voids, customer refunds, and cash drops to the safe

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Walgreens logo

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Frequently asked questions about Shift Lead at Walgreens

What does a Shift Lead at Walgreens do?expand_more
Day-to-day, the Shift Lead at Walgreens will open and close the store in the absence of management, including system start-ups and cash handling; process product returns, order voids, customer refunds, and cash drops to the safe; register all sales on assigned cash registers and maintain records of scanning errors and price verifications; and ensure compliance with state and local laws regarding regulated products like alcohol and tobacco.
What are the requirements for this Shift Lead role?expand_more
To qualify for the Shift Lead at Walgreens position, applicants should have: One year of prior leadership, supervisory, or retail key holder work experience; Fluent in reading, writing, and speaking English; and Valid PTCB certification or pharmacy license as required by state.
Where is the Shift Lead role at Walgreens located?expand_more
Shift Lead at Walgreens is based in East Side Fire Protection District Station 2, 3111, East B Street Road, Belleville, Saint Clair County, Illinois, 62221, United States. This is a on-site role.
Is this Shift Lead job remote, hybrid, or on-site?expand_more
Walgreens has listed this Shift Lead role as on-site.
  • check_circleRegister all sales on assigned cash registers and maintain records of scanning errors and price verifications
  • check_circleEnsure compliance with state and local laws regarding regulated products like alcohol and tobacco
  • check_circleMaintain accurate inventory counts across basic departments, stockroom, and overstock locations
  • check_circleSeparate food items and assist in stock rotation using the first in, first out method
  • check_circleEngage customers by greeting them and resolving issues to ensure a positive experience
  • check_circleEnsure store cleanliness and orderly appearance by performing exterior and interior maintenance tasks
  • check_circleAssist with bookkeeping activities including cash reports, cash counts, ledgers, and bill payments
  • check_circleServe as a liaison between management and team members by communicating tasks when managers are absent
  • check_circleManage basic department pricing, make daily price changes, and ensure proper signage is displayed
  • check_circleCoach team members on warehouse and vendor ordering processes and delivery procedures
  • Requirements

    • verifiedOne year of prior leadership, supervisory, or retail key holder work experience
    • verifiedFluent in reading, writing, and speaking English
    • verifiedValid PTCB certification or pharmacy license as required by state

    Nice to Have

    Knowledge of store inventory control.

    Walgreens cover image
    Walgreens logo
    Company

    Walgreens

    Industry

    Retail Pharmacies

    Headquarters

    Deerfield, IL

    Open Roles

    54

    Walgreens operates as a prominent retail pharmacy chain headquartered in Deerfield, Illinois. Established in 1901, the organization has maintained a long-standing commitment to community care for over a century. The company currently manages a network of approximately 8,500 stores across the United States and Puerto Rico, serving nearly 9 million customers and patients daily through its physical locations and digital platforms. The workforce comprises around 220,000 team members, including nearly 90,000 healthcare service providers dedicated to delivering medical and wellness support. Walgreens focuses on building trusted relationships to foster healthier futures for its diverse stakeholders, aiming to be the primary choice for retail pharmacy and health services. The enterprise combines traditional retail operations with modern omni-channel strategies to meet the evolving needs of its market.
    View company profilearrow_forwardlanguageWebsitelinkLinkedIn
    Quick Overview

    Experience

    1+ yrs (Lead)

    Job Type

    Full-Time

    Skills Required

    PTCB CertificationPharmacy LicenseEnglish
    How much experience is required for this Shift Lead role?
    expand_more
    Shift Lead at Walgreens typically requires 1+ years of relevant experience at the lead level.
    What skills do you need for the Shift Lead role at Walgreens?expand_more
    Key skills for Shift Lead at Walgreens include PTCB Certification; Pharmacy License; and English.
    What category does the Shift Lead role belong to?expand_more
    Shift Lead at Walgreens is part of the retail job category on Recrutus.

    About Walgreens

    Walgreens operates as a prominent retail pharmacy chain headquartered in Deerfield, Illinois. Established in 1901, the organization has maintained a long-standing commitment to community care for over a century. The company currently manages a network of approximately 8,500 stores across the United States and Puerto Rico, serving nearly 9 million customers and patients daily through its physical locations and digital platforms. The workforce comprises around 220,000 team members, including nearly 90,000 healthcare service providers dedicated to delivering medical and wellness support. Walgreens focuses on building trusted relationships to foster healthier futures for its diverse stakeholders, aiming to be the primary choice for retail pharmacy and health services. The enterprise combines traditional retail operations with modern omni-channel strategies to meet the evolving needs of its market.

    Browse more roles: All Walgreens jobs, retail jobs on Recrutus.

    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
    Top states
    Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in TennesseeJobs in VirginiaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsAccounting & Finance jobsSales jobsIT jobsHospitality & Catering jobs
    Popular skills
    CDL-A jobsRegistered Nurse jobsBLS jobsExcel jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility