As a Key Holder at Walgreens, you serve as a vital link between management and the team, stepping in to open and close the store when leadership is absent. This role is designed for individuals who thrive in a fast-paced retail environment and are passionate about delivering a distinctive, delightful customer experience. You will not only manage daily store operations but also model best practices for customer service, ensuring every interaction leaves a positive impression.
Your day involves a dynamic mix of responsibilities, from handling cash transactions and managing inventory accuracy to coaching team members on vendor ordering and store maintenance. You will act as a liaison during management's absence, communicating tasks and reporting issues to ensure the store runs smoothly. Whether you are assisting with pharmacy window duties, ensuring regulatory compliance for regulated products, or maintaining a clean and orderly store environment, your contributions are essential to the team's success.
Hiring Process
Qualified applicants with arrest and conviction records are considered for employment. To review the full list of benefits available for this role, please visit jobs.walgreens.com/benefits.
Equal Opportunity Employer
Walgreens is an Equal Opportunity Employer, including disability and veterans. We are committed to fostering a diverse and inclusive workplace where all team members can thrive.
Work location
Work model: On-site
location_on
1577, West Lynwood Avenue, Keystone Park, San Antonio, Bexar County, Texas, 78201, United States
San Antonio, Texas
Key Responsibilities
check_circleOpen and close the store in the absence of management, including system start-ups and cash handling
Frequently asked questions about Shift Lead at Walgreens
What does a Shift Lead at Walgreens do?expand_more
A Shift Lead at Walgreens is responsible for the following: Open and close the store in the absence of management, including system start-ups and cash handling; Process product returns, order voids, customer refunds, and cash drops to the safe; Register all sales on assigned cash registers and maintain records of scanning errors and price verifications; and Ensure compliance with state and local laws regarding regulated products like alcohol and tobacco.
What are the requirements for this Shift Lead role?expand_more
To qualify for the Shift Lead at Walgreens position, applicants should have: One year of prior leadership, supervisory, or retail key holder work experience; Fluent in reading, writing, and speaking English; and Valid PTCB certification or pharmacy license as required by state.
Where is the Shift Lead role at Walgreens located?expand_more
Shift Lead at Walgreens is based in 1577, West Lynwood Avenue, Keystone Park, San Antonio, Bexar County, Texas, 78201, United States. This is a on-site role.
Is this Shift Lead job remote, hybrid, or on-site?expand_more
Walgreens has listed this Shift Lead role as on-site.
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Process product returns, order voids, customer refunds, and cash drops to the safe
check_circleRegister all sales on assigned cash registers and maintain records of scanning errors and price verifications
check_circleEnsure compliance with state and local laws regarding regulated products like alcohol and tobacco
check_circleMaintain accurate inventory counts across basic departments, stockroom, and overstock locations
check_circleSeparate food items and assist in stock rotation using the first in, first out method
check_circleServe as a liaison between management and team members by communicating tasks when management is absent
check_circleCoach team members on warehouse and vendor ordering processes and assist with order reviews
check_circleAssist with bookkeeping activities including cash reports, cash counts, ledgers, and bill payments
check_circleManage basic department pricing, make daily price changes, and ensure proper signage is displayed
check_circleEngage customers by greeting them, offering assistance, and resolving issues to ensure a positive experience
check_circleEnsure store cleanliness and orderliness by performing exterior and interior maintenance tasks
Requirements
verifiedOne year of prior leadership, supervisory, or retail key holder work experience
verifiedFluent in reading, writing, and speaking English
verifiedValid PTCB certification or pharmacy license as required by state
Nice to Have
Knowledge of store inventory control.
How much experience is required for this Shift Lead role?
expand_more
Shift Lead at Walgreens typically requires 1+ years of relevant experience at the lead level.
What skills do you need for the Shift Lead role at Walgreens?expand_more
Key skills for Shift Lead at Walgreens include PTCB Certification; Pharmacy License; and English.
What category does the Shift Lead role belong to?expand_more
Shift Lead at Walgreens is part of the retail job category on Recrutus.