Service Technician I
Not Disclosed•Full-TimeOn-site
location_on119, River Road, South Willington, Willington, Capitol Planning Region, Connecticut, 06279, United States
Securitas Technology is a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses of all sizes. With over 13,000 colleagues across 40 countries, our mission is to make the world a safer place while delivering an unparalleled client experience. We power a connected ecosystem of health, safety, and security solutions through our people, knowledge, and technology.
Our service teams are the backbone of our client relationships, responsible for maintaining the performance and reliability of Securitas Technology products at client sites. We serve countless long-term clients with solutions that protect their people, customers, and assets.
This position serves as the primary point of contact for all post-installation issues, ensuring application uptime and system performance. You will work individually and as part of a team to diagnose and resolve complex application issues, execute preventative maintenance, and manage special projects as needed.
Your day will involve performing routine configuration changes, documenting system modifications through digital tracking systems, and producing quality technical documentation for both technical and non-technical audiences. You will also lead pre-deployment end-to-end testing of upgrades and perform on-site installations of software modifications. This role is critical to maintaining the Securitas Technology Difference and ensuring our clients receive the highest level of service.
Candidates selected for this role will be invited to discuss their qualifications and experience in further detail. Please note that specific interview steps and timelines will be communicated directly upon application review.
Securitas Technology is a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
Work model: On-site
119, River Road, South Willington, Willington, Capitol Planning Region, Connecticut, 06279, United States
Willington, Connecticut
Experience with Bosch, Silent Knight fire alarm systems. Experience with Simplex, Notifier, Edwards, Siemens, or other commercial fire systems. NICET certification or State Fire License. ESA Certified Alarm Technician certification. NTS Certified Service Technician certification. Certifications in enterprise grade CCTV and Access Control.
Skills: C-5 Limited Electrical Contractor, C-6 Limited Journeyperson License, Low Voltage Equipment, Commercial Access Control, CCTV, Burglary Alarm, Intrusion Systems, Fire Alarms, Bosch, Silent Knight.
Education: High School diploma required or equivalent.