Service Advisor / Writer
Not Disclosed•Full-TimeOn-site
location_onSouth Grovetree Lane, San Joaquin County, California, 95231, United States
About the Team
Pape' Kenworth is the premier medium and heavy-duty truck and equipment dealer in the West. As a family-owned, fourth-generation company with over 85 years of experience, we operate more than 160 locations and employ over 4,000 members. We are known for our stability, honesty, and integrity, maintaining the largest equipment inventory in the region alongside an unparalleled parts inventory.
At Pape', we invest in your growth through robust training programs and continuous support. We offer an open-door policy where your voice is heard and your opinions matter, fostering a culture where employees are encouraged to promote from within.
About the Role
We are seeking a Service Advisor / Writer to join our team in French Camp, CA. In this role, you will be the bridge between our customers and our service department, ensuring that all service and warranty work orders are opened, maintained, proofed, and closed with maximum efficiency.\n Your day-to-day responsibilities will include overseeing service workflows, checking in equipment for repair, and assisting customers with their needs. This position is ideal for someone who loves building relationships, solving problems, and adapting to changing priorities while balancing multiple projects. You will thrive in a fast-paced, team-oriented environment where a winning attitude and a focus on customer service are essential.
Hiring Process
Candidates are required to successfully pass a pre-employment drug test as part of our commitment to maintaining a drug-free workplace.
Equal Opportunity
Pape' Group is an Equal Opportunity Employer. We consider qualified applicants regardless of background, including protected veterans and individuals with disabilities. All applicants are notified of their rights pursuant to federal employment laws.
Work location
Work model: On-site
South Grovetree Lane, San Joaquin County, California, 95231, United States
California
Key Responsibilities
- check_circleOversee service and warranty work orders daily
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Frequently asked questions about Service Advisor / Writer at Papé Kenworth
What does a Service Advisor / Writer at Papé Kenworth do?expand_more
A Service Advisor / Writer at Papé Kenworth is responsible for the following: Oversee service and warranty work orders daily; Provide excellent customer service and support to clients; Assist in managing shop workflow and equipment check-ins; and Open, maintain, proof, and close service department work orders efficiently.
What are the requirements for this Service Advisor / Writer role?expand_more
To qualify for the Service Advisor / Writer at Papé Kenworth position, applicants should have: Familiarity with Outlook, Word, Excel; Ability to learn new computer programs; Excellent customer relations and communication skills; Mechanical aptitude (preferred); and Pass pre-employment drug test.
Where is the Service Advisor / Writer role at Papé Kenworth located?expand_more
Service Advisor / Writer at Papé Kenworth is based in South Grovetree Lane, San Joaquin County, California, 95231, United States. This is a on-site role.
Is this Service Advisor / Writer job remote, hybrid, or on-site?expand_more
Papé Kenworth has listed this Service Advisor / Writer role as on-site.