Senior Specialist, Benefit Operations
Not Disclosed•Full-TimeHybrid
location_on791, West River Heights Avenue, River Haven, Tampa, Hillsborough County, Florida, 33603, United States
Working with Us
Challenging. Meaningful. Life-changing. These aren't words usually associated with a job, but working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients and the careers of those who do it.
You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services, and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
With a single vision as inspiring as "Transforming patients' lives through science," every BMS employee plays an integral role in work that goes far beyond the ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion, and integrity bring out the highest potential of each of our colleagues.
About the Role
The Senior Specialist, Benefit Operations plays a central role in managing and coordinating the administration of all company-sponsored health and welfare benefits and wellness programs. This position is primary for Canada and also provides support for the US and Puerto Rico. You will serve as a Tier 2 support resource, working collaboratively with internal People Services teams—including Payroll, Communications, HR Business Partners, and Workforce Administration—as well as external partners such as benefit administrators, insurance carriers, vendors, and brokers.
Your day-to-day involves utilizing the ServiceNow ticket system to research and resolve benefits operations cases, overseeing the daily administration of complex programs (medical, dental, vision, COBRA, HSA, FSA, life insurance, disability, and wellness), and driving process automation to reduce manual tasks. You will act as the main point of contact for vendors and carriers, ensuring successful delivery of contracted services and analyzing enrollment data to identify trends for cost-saving and program improvements. Additionally, you will coordinate M&A activities, prepare government filings, and collaborate with Communications to ensure employees are well-informed about their benefit choices and timelines.
Hiring Process & Application
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Candidate Rights & Accessibility BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. We are dedicated to ensuring that people with disabilities can excel through a transparent recruitment process and reasonable workplace accommodations. If you require reasonable accommodations during the application or recruitment process, please direct your inquiries to adastaffingsupport@bms.com.
Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Equal Opportunity & Culture
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based, and remote-by-design jobs. For site-by-design roles, onsite presence is considered an essential job function critical to collaboration, innovation, productivity, and a positive Company culture.
Work location
Work model: Hybrid
791, West River Heights Avenue, River Haven, Tampa, Hillsborough County, Florida, 33603, United States
Tampa, Florida
Key Responsibilities
- check_circleManage daily administration of company health and welfare benefit programs
- check_circleOversee benefit plan implementations, enhancements, testing, and deployment
- check_circleCoordinate annual enrollment planning and execution with internal teams
- check_circleAnalyze enrollment data and benefit utilization to identify cost-saving opportunities
- check_circlePrepare and submit required government filings such as 5500s and 1095s
- check_circleAudit and reconcile carrier and vendor invoicing while supporting the PO process
- check_circleCoordinate M&A activities including employee data load and enrollment window planning
- check_circleResolve Tier 2 benefits operations cases using the ServiceNow ticket system
Requirements
- verifiedBachelor's degree in Human Resources, Business Administration or related field or equivalent experience
- verifiedMinimum of 5-7 years of experience in benefits administration
- verifiedAt least 3 years in a senior or lead role
- verifiedCanadian experience preferred
- verifiedExperience with self-insured benefits plans or large, complex benefits programs
- verifiedExperience with benefits administration software and HRIS platforms
- verifiedFamiliarity with Workday and Alight preferred
- verifiedStrong analytical and MS Excel skills
- verifiedProfessional certifications such as SHRM-CP, PHR or CEBS preferred
Nice to Have
Bachelor's degree in Human Resources, Business Administration or related field or equivalent experience. Professional certifications such as SHRM-CP, PHR or CEBS. Canadian experience. RRSP and Medicare knowledge. Familiarity with Workday and Alight. Prior experience implementing new benefit technologies, upgrading systems and operational redesigns.
Benefits & Perks
check_circleMedical, pharmacy, dental, and vision care coveragecheck_circle401(k) plan with company contributionscheck_circleShort- and long-term disability insurancecheck_circleLife insurance and accident insurance coverageEmployee Assistance Programs (EAP) and wellbeing support
Similar Job Opportunities
Skills, education and keywords
Skills: Servicenow, Cobra, Hsa, Fsa, RRSP, Medicare, Workday, Alight, MS Excel, SHRM-CP.
Education: Bachelor's degree in Human Resources, Business Administration or related field or equivalent experience preferred.
Frequently asked questions about Senior Specialist, Benefit Operations at Bristol Myers Squibb
What does a Senior Specialist, Benefit Operations at Bristol Myers Squibb do?expand_more
In this Senior Specialist, Benefit Operations at Bristol Myers Squibb role, you will manage daily administration of company health and welfare benefit programs; oversee benefit plan implementations, enhancements, testing, and deployment; coordinate annual enrollment planning and execution with internal teams; and analyze enrollment data and benefit utilization to identify cost-saving opportunities.
What are the requirements for this Senior Specialist, Benefit Operations role?expand_more
Bristol Myers Squibb is looking for candidates who meet the following requirements: Bachelor's degree in Human Resources, Business Administration or related field or equivalent experience; Minimum of 5-7 years of experience in benefits administration; At least 3 years in a senior or lead role; Canadian experience preferred; Experience with self-insured benefits plans or large, complex benefits programs; and Experience with benefits administration software and HRIS platforms.
Where is the Senior Specialist, Benefit Operations role at Bristol Myers Squibb located?expand_more
Senior Specialist, Benefit Operations at Bristol Myers Squibb is based in 791, West River Heights Avenue, River Haven, Tampa, Hillsborough County, Florida, 33603, United States. This is a hybrid role.
Is this Senior Specialist, Benefit Operations job remote, hybrid, or on-site?expand_more
Bristol Myers Squibb has listed this Senior Specialist, Benefit Operations role as hybrid.
How much experience is required for this Senior Specialist, Benefit Operations role?expand_more
Senior Specialist, Benefit Operations at Bristol Myers Squibb typically requires 5–7 years of relevant experience at the senior level.
What skills do you need for the Senior Specialist, Benefit Operations role at Bristol Myers Squibb?expand_more
Key skills for Senior Specialist, Benefit Operations at Bristol Myers Squibb include Servicenow; Cobra; Hsa; Fsa; RRSP; Medicare; Workday; and Alight.
What education is required for Senior Specialist, Benefit Operations at Bristol Myers Squibb?expand_more
Educational requirements for this role: Bachelor's degree in Human Resources, Business Administration or related field or equivalent experience preferred.
What category does the Senior Specialist, Benefit Operations role belong to?expand_more
Senior Specialist, Benefit Operations at Bristol Myers Squibb is part of the hr & recruitment job category on Recrutus.