Senior Enterprise Account Manager
Not Disclosed•Full-TimeOn-site
location_onFirst Drive West, San Francisco, California, 94129, United States
About the Company
Our client is a fast-growing B2B technology company that transforms complex data into actionable intelligence. They help enterprise customers make smarter decisions regarding technology investments, market strategy, and competitive positioning. Driven by recent acquisitions, their rapidly expanding product suite now delivers a comprehensive, end-to-end solution to their customer base.
About the Role
We are hiring Senior Enterprise Account Managers to own and grow relationships with our most strategic customers. You will serve as the primary point of contact post-sale, responsible for renewal, satisfaction, and in-year expansion across a portfolio of large enterprise accounts. This role exists to ensure seamless onboarding, drive measurable value realization, and act as a trusted strategic advisor rather than just a vendor contact.
In this position, you will partner with customer stakeholders to uncover new use cases and develop strategic account plans in close collaboration with internal Product, Marketing, and Sales teams. You will leverage AI and modern tools to analyze account health, surface risk and opportunity signals, and prioritize outreach effectively. As a customer advocate, you will bring field feedback to leadership to help shape product direction and go-to-market processes.
Why This Role
This is an excellent opportunity to join a well-capitalized, market-leading technology company at an exciting stage of growth. You will be energized by building lasting customer relationships and driving mutual success, balancing a large portfolio while prioritizing effectively under pressure. We value collaboration and continuous learning, offering a chance to bring your industry knowledge to a well-resourced company with a strong growth trajectory.
Location
This role is available in multiple locations: New York, NY | San Francisco Bay Area, CA | Seattle, WA.
Compensation
Compensation is competitive and commensurate with experience, including a base salary, commission/bonus, and benefits.
Work location
Work model: On-site
First Drive West, San Francisco, California, 94129, United States
San Francisco, California
Key Responsibilities
- check_circleManage a portfolio of enterprise accounts to ensure seamless onboarding and high customer satisfaction
- check_circleOwn the full post-sale customer lifecycle including adoption, retention, renewal, and expansion
- check_circlePartner with customer stakeholders to understand goals and drive measurable value realization
- check_circleIdentify and pursue in-year expansion and upsell opportunities through strategic account planning
- check_circleLeverage AI and modern tools to analyze account health and prioritize outreach effectively
- check_circleDevelop and execute strategic account plans in collaboration with Product, Marketing, and Sales teams
- check_circleAct as a customer advocate to bring field feedback to leadership and shape product direction
Requirements
- verifiedProven experience managing enterprise customer relationships with $1B+ account portfolios
- verifiedBackground in technology intelligence, B2B data, or market intelligence space preferred
- verifiedDemonstrated ability to adopt and use AI tools for client engagement and analysis
Nice to Have
Background selling or managing accounts within the technology intelligence, B2B data, or market intelligence space; background in data, SaaS, or B2B technology.
