Senior Commercial Operations Manager – Salesforce

About the Team

At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other. As a Fortune 500 company with over 90 years of experience, we are proud to fuel communities responsibly and sustainably. The Global Spirit is the cornerstone of our commitment to success; we show up every day with grit, passion, and purpose, anticipating needs and building lasting relationships.

The Salesforce Lead is embedded within the Fuels Marketing department, serving as the critical bridge between the commercial organization and IT. This role is not about IT ownership, but rather about ensuring technology directly enables revenue growth, margin optimization, and operational efficiency. You will translate complex business needs into scalable solutions that reflect real-time market dynamics, driving adoption across the sales organization to ensure systems mirror how the business actually operates.

About the Role

Your impact centers on translating commercial strategies into actionable technology requirements. You will act as the primary interface between Fuels Marketing and the Global Salesforce Product team, communicating pricing, customer segmentation, and pipeline strategies to ensure the technology framework supports real-world workflows. Your focus is on optimizing business outcomes, from simplifying sales workflows to driving the standardization of data and reporting.

In this role, you will champion commercial enablement by ensuring the Salesforce functionality helps the sales team track opportunities in real time, improve win rates, and increase customer value. You will define fuels-specific dashboards and KPIs to create a "single source of truth" for commercial data, translating complex data into actionable insights for leadership. Beyond the build, you will drive adoption and change management, facilitating training and continuously refining the user experience based on field feedback to eliminate friction and create excitement around the tools.

Hiring Process

We value passion and potential. If you are qualified and interested, please apply—we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We will provide more details about next steps if you are selected to move forward.

Equal Opportunity

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move, and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.

Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. In Massachusetts, it is illegal to require or administer a lie detector test as a condition of employment.