Security Technician
Not Disclosed•Full-TimeOn-site
location_on226, West Valencia Drive, Downtown Fullerton, Fullerton, Orange County, California, 92832, United States
About the Team
Securitas Technology is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses of all sizes. With more than 13,000 colleagues across 40 countries, our purpose is to help make the world a safer place while delivering an unparalleled client experience. Our people, knowledge, and technology power a connected ecosystem of health, safety, and security solutions.
We offer a full portfolio of video, access, intrusion, fire, and integrated systems. As a leading systems integrator and alarm monitoring company, we serve countless long-term clients with solutions that protect their people, customers, and assets.
About the Role
Our service teams are dedicated to providing exceptional service on Securitas Technology products directly at client sites. This position serves as the primary point of contact for all post-installation issues regarding systems and equipment. Beyond routine troubleshooting, you will engage in special project work as needed, ensuring that our clients receive the "Securitas Technology Difference" in every interaction.
Our Culture
As a nationwide provider of security solutions, we are an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
Work location
Work model: On-site
226, West Valencia Drive, Downtown Fullerton, Fullerton, Orange County, California, 92832, United States
Fullerton, California
Key Responsibilities
- check_circleRespond to trouble tickets to ensure application uptime and system performance
- check_circleDiagnose and resolve application issues individually and as a team
- check_circleExecute preventative maintenance tasks to maximize application availability
- check_circleDocument all system modifications through a digital change control tracking system
- check_circlePerform routine configuration changes including user permissions and application settings
- check_circlePerform pre-deployment end-to-end testing of all upgrades and major modifications
- check_circlePerform on-site installations of software upgrades and major modifications
- check_circleProduce quality technical documentation for technical and non-technical audiences
Requirements
- verifiedHigh School diploma required or equivalent
- verifiedExperience installing and troubleshooting low voltage equipment
- verifiedStrong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
- verifiedWorking knowledge of network communications and IP addressing
- verifiedStrong working knowledge of Microsoft Office
- verifiedNICET certification or State Fire License preferred
- verifiedESA Certified Alarm Technician preferred
- verifiedNTS Certified Service Technician preferred
Nice to Have
Experience with Bosch, Silent Knight fire alarm systems. Familiarity with Simplex, Notifier, Edwards, Siemens, or other commercial fire systems. NICET certification or State Fire License. ESA Certified Alarm Technician certification. NTS Certified Service Technician certification. Certifications in enterprise grade CCTV and Access Control.
Benefits & Perks
check_circlePaid company trainingcheck_circleMedical, Dental, Vision, and Life Insurancecheck_circle401K with 60% Match up to 6% of salarycheck_circlePaid vacation, holiday, and sick timecheck_circleEducational Assistancecheck_circleCompany vehicle, laptop, and cell phone providedcheck_circleWide variety of employee discounts on travel, equipment, and more